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The P2P Balancing Act: What Users Want – What the Business Needs?

What Users Want – What the Business Needs
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The procure-to-pay systems enable integration of purchasing department with account payable department acting as a link between procurement and finance. However, many P2P initiatives flounder when it comes to user adoption rate because of complicated systems and non-user friendly interface.

Employees who need to buy indirect goods and services are busy executives, and they don’t have time to waste filling in long requisition forms or waiting for a tortuous approval process. They want to order their goods, get it quickly, and move on. The key to getting high adoption is to make the official process simple and quick while putting obstacles in the way of alternatives.

In this webinar titled ‘The P2P Balancing Act:  What Users Want – What the Business Needs’  we will focus on striking the right balance between the users desire for a user interface that matches the best web shopping experience on consumer sites such as Amazon.com, with the business requirement to drive much higher compliance by channeling spend to the right items from the right suppliers.

The learning objectives of the webinar are –

  • The Business needs from P2P: Business case, Key requirements checklist, Source-to-Pay & ERP integration
  • Getting Users On-Board: Focus on Usability & Compliance
  • Usability Use Cases: Make it Easy, Make it Quick, Don’t Make me think

Webinar Details:

Speakers:

  1. Duncan Jones, Vice President & Principal Analyst, Forrester Research Inc.
  2. Richard Waugh, Vice President, Corporate Development, Zycus Inc.

Date: June 18, 2013

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