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Agentic AI in procurement isn’t just the next evolution—it’s the leap that smart enterprises are already making. At the Gartner Supply Chain Symposium/Xpo™ 2025 in Barcelona, Zycus took the spotlight to show how Agentic AI is helping procurement teams ditch outdated, manual systems in favor of autonomous, intelligent, and strategic operations.
Across three days, we engaged with procurement leaders from Europe, the Middle East, and beyond. The most pressing question?
How can Agentic AI shift procurement from transactional to transformative?
Goodbye Cost Center, Hello Command Center
For decades, procurement was seen as a back-office function—a cost center. That view is now obsolete. Today’s Chief Procurement Officers (CPOs) are expected to lead value creation, risk mitigation, and data-driven innovation. And Agentic AI in procurement is becoming the trusted enabler of that mission.
Our joint session with Swissport offered real-world proof of what’s possible with the Zycus platform:
- Faster procurement cycle times
- Smarter, data-led sourcing
- Stronger compliance across markets
- Hands-free automation with Agentic AI agents
What Makes Agentic AI Strategic—Not Just Smart
While many visitors to the Zycus booth showed excitement, they also shared recurring concerns. Here’s how we addressed the most common ones:
1. “Our AI tools are isolated and barely used.”
Zycus Answer: Our Merlin Assistants integrate directly into existing procurement workflows, offering predictive recommendations, real-time alerts, and automated actions—right where your team works.
2. “We want AI that does, not just advises.”
Zycus Answer: Agentic AI doesn’t just interpret data—it executes sourcing, contract management, and supplier tasks autonomously, reducing manual workload and freeing up team capacity.
3. “How do we convince internal stakeholders to support the change?”
Zycus Answer: With success stories like Swissport, we demonstrate tangible ROI in savings, efficiency, audit-readiness, and adoption speed—making a strong business case for change.
What CPOs and Teams Are Prioritizing in 2025
Our conversations with decision-makers revealed key trends across regions and industries:
- Europe & Middle East: Leading with compliance, ESG, and automation-first initiatives
- Manufacturing & Logistics: Prioritizing supplier visibility, contract intelligence, and risk scoring
- Healthcare & Public Sector: Focused on invoice attribution, budget control, and workflow modernization
Across all sectors, Zycus’ modular AI suite proved adaptable and aligned with diverse procurement realities.
Agentic AI Isn’t a Future State—It’s a Competitive Advantage Now
Still using Excel sheets, fragmented approval workflows, or legacy procurement tools?
It’s time to stop managing and start orchestrating.
It’s time to move from passive workflows to proactive agents.
It’s time for Agentic AI in procurement.
Zycus delivers more than software—we deploy a cognitive architecture built to make your procurement team faster, smarter, and future-ready.
Take the First Step Toward Autonomy
Want to experience what intelligent, autonomous procurement feels like?
Schedule a personalized demo of Zycus Agentic AI today and turn your procurement strategy into action.
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