At Horizon US 2025, Mukul Agrawal, Director of Engineering at Vistaprint, shared how the company leveraged Zycus’ AI-powered procurement platform to scale globally while enhancing operational intelligence. Through a multi-phase digital rollout, Vistaprint demonstrated how intelligent automation and Agentic AI can transform procurement efficiency, streamline processes, and improve collaboration across teams. Mukul emphasized the value of Zycus’ collaborative partnership model, where customer feedback drives continuous innovation and platform evolution. By integrating AI into everyday procurement workflows, handling errors, sending reminders, and enabling intelligent approvals: Vistaprint has strengthened agility, accuracy, and decision-making across its global operations.
Key Highlights:
- Phased implementation of Zycus’ eProcurement platform accelerating time-to-value.
- Collaborative co-innovation model, where customer insights fuel product development.
- Use of Agentic AI for error-handling, reminders, and intelligent approvals.
- AI-powered pattern recognition and risk assessment for smarter procurement operations.
- Partnership driving digital agility and enhanced decision-making on a global scale.
