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Agentic AI in Action: A Hands-on Experience with Live Use Cases

In this high-impact session at Horizon Asia 2025, Zycus product leader Tejit Mittal offered a hands-on walkthrough of how Agentic AI is actively transforming procurement tasks through real-time automation, intelligent assistance, and intuitive user experiences. Rather than focusing on theory, Tejit demonstrated practical workflows liveโ€”from request creation and supplier risk validation to spend analysis and autonomous sourcingโ€”all powered by Merlin AI.
Key Takeaways:
  • Frictionless User Experience: Conversational intake allows non-procurement users to create accurate, policy-compliant requests within minutes via Microsoft Teams.
  • Embedded Intelligence: AI agents dynamically guide users through procurement, legal, and risk workflows, asking only context-specific questionsโ€”reducing training needs and errors.
  • Real-Time Spend Insights: Business users and procurement leaders can now ask natural-language questions and get instant visualized spend analysis without navigating reports.
  • Automated Risk & Contract Checks: The system surfaces existing NDAs, flags missing supplier data, and pre-fills formsโ€”enhancing compliance without user effort.
  • Autonomous Sourcing at Scale: Tail-spend RFQs can be automatically initiated and negotiated by AI agents, freeing procurement teams to focus on strategic sourcing.

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