Merlin Intake: Simpler,
Faster Procurement

Conversational intake management software that ensures consumer-grade buying experience and policy compliance.

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Delivering Deep Value Through Built-In Intelligence

“90% of procurement software fail to meet expectations due to poor adoption and complexity”- Spend Matters.

Merlin Intake isn’t just another tool, it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.

Others: Bolt-On

Disconnected from S2P systems | Inconsistent Experience | Limited Scalability

Zycus: Built-In

Fully integrated with S2P | Seamless Experience | Scalable and Future-ready

Make Procurement Easy for Everyone

Drive early spend visibility, compliance, adoption-all with Merlin Intake

Easy Access

Merlin Intake ensures a seamless and intuitive experience be it any user (business users, employees or procurement teams)

Better Control

BETTER CONTROL

Merlin Intake empowers organizations with the tools to maintain compliance and tailor policies to their unique needs.

Seamless Procurement Orchestration

Merlin Intake brings efficiency and intelligence to every step of procurement, ensuring end-to-end harmony.

Value Delivered Across the Organization

Employees

Simplified processes that eliminate friction and make procurement user-friendly.

Accessible tools that require no training or technical expertise.

Simplified processes that eliminate friction and make procurement user-friendly.

Accessible tools that require no training or technical expertise.

Procurement Team

Faster cycle times and early spend visibility to make smarter, data-driven decisions.

Automation of repetitive tasks, freeing up time for strategic initiatives.

Faster cycle times and early spend visibility to make smarter, data-driven decisions.

Automation of repetitive tasks, freeing up time for strategic initiatives.

Business Leaders

Improved compliance and cost control through guided, policy-driven workflows.

Scalable solutions that adapt to the complexities of global operations.

Improved compliance and cost control through guided, policy-driven workflows.

Vendors

Streamlined onboarding and collaboration through a centralized platform.

Improved visibility into requirements and faster resolution of queries.

Streamlined onboarding and collaboration through a centralized platform.

Improved visibility into requirements and faster resolution of queries.

Smarter Procurement, Powered by Gen AI

Delivering Deep Value Through Built-In Intelligence, Merlin Intake isn’t just another tool it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.

Additional Cost
Savings

Greater Efficiency

Reduced Risk
Exposure

User Adoption

WHAT SETS US AHEAD

Hear From Our Customers

“The process with Zycus has been very good, very strong. The process that has improved the most with Zycus’ digitization has been our true visibility on spend on a one-click basis. Something that used to take us weeks is now done in 2 seconds.”

Gabriel Kiewek

Chief Operating Officer

“There were a lot of competing deadlines, but Zycus was open to engage regarding the challenges we experienced and responsive towards developing a solution. The team at Zycus displays a collaborative and solutions-oriented approach.”

Belinda West

Head of Non Trade Procurement

I’m excited to share my experience with implementing Gen-AI Merlin Assist in our organization. This AI-powered tool has transformed how we manage Source-to-Pay requests, providing real-time notifications to keep us informed and enabling seamless on-the-go approvals.

Rafael Ribeiro Goncalves

Senior Technology Specialist

I’m impressed with Zycus for providing a single platform that fosters team collaboration and customizing solutions to meet our needs at Regeneron. Their quick turnaround on change requests has been excellent. They are a great company to work with.

Anita Montano

Senior Manager, Sourcing Analytics

Ryan Holzinger

Strategic Sourcing process Director

Niteen Suresh

Managing Director, Supply Chain Management

John O’Connell

EVP, Global Accounts & Supply Chain

Merlin Intake Resources

CPO Rising 2025: Navigating Global Uncertainty & Unlocking an AI- Driven Future

eBook

Frontier Communications Transforms Procurement & Unlocks Efficiency with Zycus’ Merlin Agentic Platform

Case Study

Optimize Tail Spend with Agentic AI | Zycus Webinar

Case Study

CPO Rising 2025: Navigating Global Uncertainty & Unlocking an AI- Driven Future

eBook

Zycus Announces Horizon 2025 – U.S. Edition at The Ritz-Carlton, Laguna Niguel: A Premier Gathering of Procurement Leaders Focused on Deep Value and AI-Driven Transformation

Press Release

Frontier Communications Transforms Procurement & Unlocks Efficiency with Zycus’ Merlin Agentic Platform

Case Study

CPO Rising 2025: Navigating Global Uncertainty & Unlocking an AI- Driven Future

eBook

Zycus Announces Horizon 2025 – U.S. Edition at The Ritz-Carlton, Laguna Niguel: A Premier Gathering of Procurement Leaders Focused on Deep Value and AI-Driven Transformation

Press Release

Frontier Communications Transforms Procurement & Unlocks Efficiency with Zycus’ Merlin Agentic Platform

Case Study

Trusted by 500+ leading brands

Latest Case Studies

Delta Air Lines Powers Procurement Transformation “One way to Procure at Delta” with Zycus’ Source to Pay Solution

12th May ’2024

Porsche Cars NA adds wheels to its procurement processes with Zycus solutions

12th May ’2024

Belden Transform its Source-to-Pay Process with Zycus

12th May ’2024

Trusted by industry leaders on Gartner peer insights

Our Source-to-Pay solutions are highly rated on Gartner Peer Insights for driving procurement efficiency, innovation, and performance. Discover why industry leaders trust us to transform their procurement strategies.

FREQUENTLY ASKED QUESTIONS

What is Merlin Intake Management, and how does it streamline procurement intake?

Zycus’ Merlin Intake is an AI-powered procurement intake solution that simplifies the process of initiating and managing procurement requests. It standardizes intake workflows, enhances visibility, and ensures policy compliance while seamlessly integrating into the Intake-to-Pay process. By reducing manual efforts and eliminating bottlenecks, it accelerates procurement efficiency.

How does Zycus’ Intake Management solution utilize AI Agents?

Merlin Intake leverages AI Agents to automate procurement requests, approvals, and decision-making. These AI-powered agents assist in:

Auto-classifying & routing requests based on category, urgency, and budget
Providing smart recommendations for preferred suppliers and contracts
Ensuring compliance by cross-checking requests against procurement policies
Reducing procurement cycle time through proactive workflow automation

This intelligent Intake Management solution minimizes manual interventions and enhances the efficiency of procurement teams.

What is the difference between Intake Management and traditional procurement intake processes?

Traditional procurement intake often involves manual emails, spreadsheets, and fragmented approval workflows, leading to inefficiencies and delays. Zycus’ Intake Management modernizes this process by:

Providing AI-driven request categorization & approvals
Automating intake workflows to reduce cycle times
Offering real-time request tracking & visibility
Integrating seamlessly with procurement systems & ERPs

This transformation ensures a structured and compliant Intake-to-Pay process.

Can Merlin Intake integrate with communication tools like Microsoft Teams and Slack?

Yes! Merlin Intake Management integrates seamlessly with platforms like Microsoft Teams and Slack, allowing users to:

Submit procurement requests directly from their chat interface
Receive AI-driven procurement guidance in real-time
Track approvals & status updates without switching applications

This ensures procurement teams collaborate efficiently while reducing response times.

How does Merlin Intake ensure procurement compliance and cost control?

Zycus’ AI-powered Intake Management embeds compliance controls into the procurement workflow by:

Enforcing policy brackets for purchases outside pre-approved catalogs
Providing AI-driven contract recommendations to ensure vendor compliance
Tracking real-time spend & budget impact before approvals
Automating risk & policy checks at the intake stage

By ensuring compliance early in the Intake-to-Pay process, organizations can mitigate risks and optimize costs.

What are the key benefits of implementing Merlin Intake for procurement intake?

AI-powered automation reduces manual effort in processing requests
Faster approvals & request tracking streamline procurement workflows
Policy-compliant intake workflows ensure adherence to procurement guidelines
Seamless integrations with ERP & procurement systems improve efficiency
Enhanced collaboration via Microsoft Teams & Slack for real-time procurement decisions

With Merlin Intake, organizations accelerate their procurement intake while maintaining control and compliance.

Unlock Deep Value Procurement AI with Zycus

Schedule your demo today!

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Merlin Intake: Simpler, Faster Procurement

Delivering Deep Value Through Built-In Intelligence

Others: Bolt-On

Zycus: Built-In

Make Procurement Easy for Everyone

Merlin Intake: Simpler,
Faster Procurement