2025: The Year Procurement Got Sold a Front Door to Nowhere
TL;DR Procurement intake failure has become widespread because intake tools only capture requests—they don’t fulfill them, leaving business users stranded. Nearly 40% of indirect spend is non-catalog, meaning intake systems gloss over the most complex, non-standard purchases. Users submit requests, wait with no progress, then bypass procurement entirely—driving maverick spend, lost visibility, and poor stakeholder […]
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