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As Malaysia’s leading integrated telco, Telekom Malaysia (TM), headquartered in Kuala Lumpur (APAC region), is at the forefront of connectivity, digital infrastructure, and smart services. With a commitment to efficiency, innovation, and customer-centricity, TM sought a Contract Lifecycle Management (CLM) solution that could streamline its processes. Since 2022, TM has partnered with Zycus to achieve this transformation.
At Horizon Europe 2024, Zycus’ flagship event, Norlela Tukiban, General Manager at Telekom Malaysia, shares their journey with Zycus and the impact of AI-driven contract management.
Why Zycus?
- Comprehensive CLM Functionality with GenAI – Seamlessly automating contracts while ensuring governance & compliance
- Flexible Pricing Models – Scalable and aligned with TM’s evolving business needs
Business Benefits:
40% Reduction in Contract Cycle Time – Faster approvals, improved compliance, and streamlined execution
Together, Telekom Malaysia and Zycus are empowering Digital Malaysia with AI-driven contract management.
