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Horizon SEA 2025 Analyst Keynote: IDC on AI, Intake & Innovation

In this analyst keynote at Horizon Asia 2025, Patrick Reymann of IDC offered a research-backed deep dive into the evolution of intake management and the emerging role of Agentic AI in procurement. With clarity and credibility, Patrick examined whatโ€™s hype versus reality, presented global adoption trends, and shared IDCโ€™s future outlook for procurement tech. His message was clear: Intake and AI arenโ€™t fringe innovationsโ€”theyโ€™re becoming central to procurement transformation.

Key Takeaways:

  • Adoption Is Real and Rapid: By late 2024, nearly 80% of enterprises had either deployed or invested significantly in GenAI capabilities across their procurement tech stack.
  • Agentic Platforms Are the Next Frontier: While many vendors claim to offer โ€œagenticโ€ capabilities, few deliver a true agentic experience due to fragmented architecture. Zycus stood out as one of the first with a general release built on a unified codebase.
  • The End of Point Solutions: As suite providers embed native intake and orchestration capabilities, point solutions may struggle to remain relevant.
  • Intake as a Strategic Layer: Intake is no longer just a formโ€”itโ€™s the digital front door to procurement transformation, enabling real-time risk scoring, opportunity identification, and guided sourcing.
  • Ease of Use Drives ROI: Simplicity fuels adoption, and adoption drives measurable valueโ€”compliance, savings, visibility, and speed.

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