The Business Need for Request Management Solution

Challenges faced due to absence of Request Management solution:
  • No single tracking mechanism for requests
  • Time-consuming, error-prone and cumbersome manual process
  • Lack of specialized templates as per request type
  • Huge disconnect between business users and procurement team
  • Difficult to track status of past requests

With Zycus' Request Management solution, all these challenges will be a thing of the past. iRequest provides you with request specific form creation and hierarchal workflow approvals enabling you to collaborate easily with different departments for all procurement requests.

How We Help You

We start by listening to your needs.

Then we configure and customize our Request Management solution to meet your procurement organization’s specific objectives. You gain the power to influence business performance through:

  • Centralized platform to raise, track and process all your requests
  • Minimal chances of error because of automated platform for managing request
  • Standard pre-defined templates & formats of request forms
  • Easy template creation and process configuration
  • Detailed audit trail of past requests

Request Management Software Features

iRequest

It simply helps you manage all your requests by:

  • Familiar drag and drop functionality to configure request specific forms using on-screen field repository
  • Conditional routing based on organization unit, category, requisition value, item price, etc.
  • Dynamic routing of workflows based on designation, department, location, etc. to avoid updating workflows when people change
  • Graphical view of the workflow for easy tracking of request
  • Automatic flipping of request into an activity with auto populated data
  • Pre-canned strategic & tactical reports to analyze business metrics
  • Local support for process oriented request like request for VPN configuration, AMEX cards etc.
 

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