- Home
- / Merlin Intake
Procurement Intake Management Powered by Agentic AI - Merlin Intake
Merlin Intake acts as a front door to procurement with one unified entry point for all purchasing, sourcing, and legal requests-enabling fast, guided approvals and automated policy enforcement.
Delivering Deep Value Through Built-In Intelligence
Zycus Merlin Intake is an AI-powered intake management solution built natively into the only Source-to-Pay platform recognized as a Leader by Gartner, Forrester, and IDC.
Merlin Intake isn’t just another tool, it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.
Others: Bolt-On
Zycus: Built-In
Unlike standalone intake tools that capture requests but hand them off to separate S2P systems, Merlin Intake connects directly to sourcing, contract management, and payments — turning every request into a procurement outcome.
Make Procurement Easy for Everyone
Drive early spend visibility, compliance, adoption-all with Merlin Intake
Easy Access
Easy Access
MS Teams Integration: Access Merlin Intake directly within Microsoft Teams and Slack, enabling collaboration and decision-making without switching platforms.
Request, track, approve with ease: AI-powered intake gathers the right information by asking relevant questions, simplifying and accelerating the approval process.
Dynamic & Collaborative Workflows: Customize workflows for collaborative approvals and bulk processing, leveraging data from the e-procurement module.
Single Entry Point for all Stakeholders: A unified access point for vendors, suppliers, legal teams, and procurement teams, streamlining collaboration across the board.
Better Control
BETTER CONTROL
Embedded Policies: Customize embedded workflows to reflect your organization's specific compliance and procurement requirements.
Contracting Policy Flow Compliance: Define policy brackets for suppliers outside catalogues, tailoring approval flows to meet diverse policy needs.
3rd-Party Integration Support: Seamlessly integrate with all key external systems to align procurement processes with your existing ecosystem.
Spend Tracker: Monitor and manage spending in real time, keeping procurement aligned with organizational budgets and goals.
Seamless Procurement Orchestration
Seamless Procurement Orchestration
One-Click Sourcing Activation: Instantly transition requests to eRFX or eAuctions with a single click, making it easy to handle both simple and complex procurement events.
Fire ANA Directly from Intake: Leverage Autonomous Negotiation Agents (ANA) directly within Merlin Intake to initiate negotiations seamlessly, driving significant cost savings and enhancing procurement efficiency.
Preferred Vendor Routing: Route requests to approved catalogue vendors, suggest alternatives for non-catalogue items, or onboard new suppliers with ease.
Data Genie Integration & Custom Reporting: Generate tailored reports and insights with Data Genie, ensuring data-backed decision-making at every stage.
Value Delivered Across the Organization
Employees
Simplified processes that eliminate friction and make procurement user-friendly.
Accessible tools that require no training or technical expertise.
Procurement Team
Automation of repetitive tasks, freeing up time for strategic initiatives.
Business Leaders
Vendors
Improved visibility into requirements and faster resolution of queries.
Smarter Procurement, Powered by Gen AI
Delivering Deep Value Through Built-In Intelligence, Merlin Intake isn’t just another tool it’s a built-in solution unlike fragmented add-ons, it works seamlessly across your entire Source-to-Pay ecosystem, ensuring smoother processes & faster results.
WHAT SETS US AHEAD
Reduced cycle times
Leveraging Zycus’s intake management solution to reduce the requisition cycle times, improving procurement efficiency.
Generative AI at its core
At the heart of our Merlin Intake solution lies Generative AI, which not only speeds up the procurement process by 70% but also simplifies it.
Seamless integration and adaptability
Designed to integrate flawlessly with MS Teams, our solution ensures that procurement processes are brought directly into the flow of everyday work.
Hear From Our Customers
“The process with Zycus has been very good, very strong. The process that has improved the most with Zycus’ digitization has been our true visibility on spend on a one-click basis. Something that used to take us weeks is now done in 2 seconds.”
Gabriel Kiewek
Chief Operating Officer
“There were a lot of competing deadlines, but Zycus was open to engage regarding the challenges we experienced and responsive towards developing a solution. The team at Zycus displays a collaborative and solutions-oriented approach.”
Head of Non Trade Procurement
I’m excited to share my experience with implementing Gen-AI Merlin Assist in our organization. This AI-powered tool has transformed how we manage Source-to-Pay requests, providing real-time notifications to keep us informed and enabling seamless on-the-go approvals.
I’m impressed with Zycus for providing a single platform that fosters team collaboration and customizing solutions to meet our needs at Regeneron. Their quick turnaround on change requests has been excellent. They are a great company to work with.
“The process with Zycus has been very good, very strong. The process that has improved the most with Zycus’ digitization has been our true visibility on spend on a one-click basis. Something that used to take us weeks is now done in 2 seconds.”
Gabriel Kiewek
Chief Operating Officer
“There were a lot of competing deadlines, but Zycus was open to engage regarding the challenges we experienced and responsive towards developing a solution. The team at Zycus displays a collaborative and solutions-oriented approach.”
Head of Non Trade Procurement
Merlin Intake Resources
FREQUENTLY ASKED QUESTIONS
Agentic AI in procurement intake refers to autonomous AI agents that capture, validate, and route purchase requests end-to-end — without static forms, manual approval chasing, or rigid routing rules. Unlike traditional intake tools that digitize forms, agentic intake understands natural-language requests inside Microsoft Teams or Slack, enforces procurement policy automatically, and routes each request to the right sourcing or buying workflow. Zycus Merlin Intake, built on the Merlin Agentic Platform, is a built-in agentic intake agent designed for enterprise Source-to-Pay environments.
Trusted by 500+ leading brands
Latest Case Studies
Zycus Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Source-to-Pay Suites
Unlock Deep Value Procurement AI with Zycus
"(Required)" indicates required fields
