New Index Offers Procurement Leaders a Clear View of How Effectively AI Is Being Operationalized Across Source-to-Pay
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Princeton, NJ | Dec 24th, 2025 — Zycus, a global leader in AI-powered Source-to-Pay (S2P) solutions, today announced the launch of the AI Adoption Index for Procurement, a first-of-its-kind industry benchmark designed to measure how procurement organizations are adopting and operationalizing artificial intelligence across the procurement lifecycle.
As procurement teams accelerate AI investments, many struggle to distinguish between experimentation and real, scalable impact. The AI Adoption Index for Procurement addresses this gap by providing a structured framework to assess how deeply AI is embedded into procurement workflows, decision-making, and orchestration, rather than simply measuring tool adoption.
“Agentic AI isn’t aspirational — it’s operational. Procurement is now poised to lead enterprise transformation through intelligent orchestration and deep data integration,”said
Aatish Dedhia, Founder & CEO, Zycus
From AI Hype to Measurable Adoption
Unlike traditional technology surveys, the AI Adoption Index for Procurement focuses on real-world signals of AI maturity, evaluating organizations across dimensions such as:
- Depth of AI adoption across Source-to-Pay processes
- Use of AI for orchestration versus isolated automation
- Adoption of autonomous and agent-based decisioning
- Data readiness, governance, and trust frameworks
- Ability to translate AI insights into measurable outcomes
The index highlights a growing divide between organizations piloting AI tools and those embedding AI into core procurement operations.
Early Insights Reveal an Adoption Gap
Initial findings from the index indicate that while AI awareness in procurement is high, true operationalization remains limited. Many organizations continue to rely on AI primarily for reporting and analytics, with fewer extending AI into autonomous workflows, guided decision-making, and end-to-end orchestration.
The data also points to a strong correlation between structured intake processes, process standardization, and successful AI adoption, reinforcing the need for a solid operational foundation before scaling AI initiatives.
Turning Insight into Action with AI Readiness Assessment
To help procurement leaders act on these insights, Zycus has introduced a complementary AI Readiness Assessment, designed to evaluate an organization’s preparedness for AI adoption across technology, data, processes, and governance.
The assessment provides:
- A personalized AI readiness score
- Clear recommendations to improve adoption maturity
- Practical guidance to move from intent to impact
The AI Readiness Assessment is available here: https://www.zycus.com/resources/tool/ai-readiness-assessment
A Living Benchmark for the Procurement Community
The AI Adoption Index for Procurement is designed as an ongoing industry benchmark, offering procurement leaders, CFOs, and transformation teams a recurring pulse on how AI adoption is evolving across the function.
By establishing a common language and measurement framework, the index enables organizations to compare progress, identify gaps, and prioritize investments as AI becomes central to modern procurement strategy.
The full AI Adoption Index for Procurement is available here: https://www.zycus.com/knowledge-hub/ebooks/ai-adoption-index-procurement
About Zycus:
Zycus, recognized by renowned analyst firms, a leader in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin AI Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.
With the flexibility and autonomy of Merlin AI agents, teams can seamlessly guide workflows or delegate routine tasks for autonomous execution. Uncover the full depth of value and achieve procurement excellence with Zycus’ AI-powered S2P solutions.
Pooja Newar
Senior Manager – Marketing
Zycus Inc.
pooja.nawar@zycus.com
