Hackett Purchase to Pay Benchmark Report
The recently conducted, Hackett Group Purchase-to-Pay Study, sponsored by Zycus, highlights many best practices and provides snapshot of P2P performance metrics.
A Few highlights from the overall results of this study;
Compared year-over-year, Top Performers are reducing purchasing operations costs, while AP costs are relatively flat
While most organizations lack customer centricity in P2P, Top Performers actively focus to guide requisitioners to preferred suppliers and proper buying channels
Process automation is the foundation to driving business agility, spend visibility, predictive analytics, and working capital optimization