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The recently conducted, Hackett Group Purchase-to-Pay Study, sponsored by Zycus, highlights many best practices and provides snapshot of P2P performance metrics.

A Few highlights from the overall results of this study;

  • Compared year-over-year, Top Performers areย reducing purchasing operations costs, while AP costs are relatively flat
  • While most organizations lackย customer centricityย in P2P, Top Performers actively focus to guide requisitioners to preferred suppliers and proper buying channels
  • Process automationย is the foundation to driving business agility, spend visibility, predictive analytics, and working capital optimization
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The recently conducted, Hackett Group Purchase-to-Pay Study, sponsored by Zycus, highlights many best practices and provides snapshot of P2P performance metrics.

A Few highlights from the overall results of this study;

  • Compared year-over-year, Top Performers areย reducing purchasing operations costs, while AP costs are relatively flat
  • While most organizations lackย customer centricityย in P2P, Top Performers actively focus to guide requisitioners to preferred suppliers and proper buying channels
  • Process automationย is the foundation to driving business agility, spend visibility, predictive analytics, and working capital optimization

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Zycus Recognized as a Customersโ€™ Choice in the 2025 Gartnerยฎ Peer Insightsโ„ข โ€œVoice of the Customerโ€ for Source-to-Pay Suites

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CPOs are downloading this Gartnerยฎ report to validate investments, compare vendors, and shape a confident, peer-informed procurement strategy.

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Gartner Voice of the Customerโ€ S2P 2025

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