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Emirates NBD Streamlines Sourcing & Contracting with 50+ Enhancements Delivered by Zycus

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Emirates NBD, one of the largest banks in the Middle East with 110+ UAE branches and global presence across 16+ locations, modernized its sourcing and contract management processes using Zycus. With rapid deployment in under 6 weeks and 50+ product enhancements, the bank standardized repeat processes, simplified complex workflows, and empowered sourcing teams with easy-to-use, industry-aligned tools. Zycus’ flexibility, speed, and deep procurement orientation helped Emirates NBD move from fragmented operations to scalable, strategic procurement maturity.

Key Highlights

  • One of the Middle East’s largest banks, with 110+ UAE branches and presence in 16+ global locations.
  • Implemented Zycus Strategic Sourcing and Contract Management to modernize procurement.
  • Achieved rapid deployment in just 1–1.5 months, enabling fast rollout and adoption.
  • Zycus delivered 50+ enhancements to align sourcing and contract workflows with industry standards.
  • Standardized repeat processes (RFP/RFQ, contracts, templates), reducing complexity and manual effort.
  • CPO highlighted Zycus’ flexibility, ease of use, and strong customer orientation as key differentiators.
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