Seqwater Goes Live with AI-Guided Procurement on Zycus, Strengthening Governance and Visibility
Brisbane, Australia – [Mar 31, 2026 ] Zycus, a global leader in Source-to-Pay (S2P) solutions powered by Merlin Agentic AI, today announced that Seqwater, the Queensland Bulk Water Supply Authority, has successfully gone live with the initial phase of its enterprise-wide procurement transformation program.
As part of this transformation, Seqwater has selected Zycus’ full-suite S2P platform, deploying capabilities through a phased implementation approach. The first phase introduces AI-guided procurement via Merlin Intake, establishing a unified entry point for business users and enabling more intuitive, compliant engagement across procurement activities.
Seqwater has now successfully implemented Zycus Source-to-Contract (S2C) capabilities, including Contract Lifecycle Management (iContract), Supplier Management (iSupplier), and strategic sourcing (iSource). This milestone establishes a robust digital foundation with embedded workflows, enhanced accountability, and end-to-end visibility
The go-live represents a step-change in procurement maturity, delivering:
- End-to-end pipeline visibility, with real-time insights into sourcing activities and award status
- A single, authoritative source of supplier data, improving consistency, accessibility, and control
- Supplier self-service functionality, enabling real-time management of compliance documentation and invoice tracking
- Enhanced transparency across risk, value, and activity to support stronger governance and decision-making
- A transition to structured, system-driven processes that reduce manual effort and increase operational efficiency
“This transformation represents a pivotal shift for Seqwater” said André Harvey, Chief Procurement Officer, Seqwater. “Moving to a single, integrated platform provides the visibility, governance, and structure required to manage procurement at scale and support the organisation’s long-term objectives.”
Seqwater will continue to expand its deployment across the Source-to-Pay lifecycle, with Procure-to-Pay (P2P) capabilities planned in the next phase. This will further enhance automation and deliver a more seamless, user-centric buying and invoicing experience.
“Seqwater’s go-live marks a significant milestone in building a modern, intelligent procurement function,” said Aatish Dedhia, Founder and CEO, Zycus. “We are proud to partner with Seqwater as they advance toward a fully integrated, AI-enabled procurement ecosystem.”
About Zycus:
Zycus delivers procurement outcomes and not just transactions. Its leadership in Source-to-Pay is independently recognized by leading analysts, and customers worldwide.
By moving beyond Source-to-Pay to Intake-to-Outcomes, Zycus is defining the next generation of procurement. Its unified platform uniquely combines native Intake, Agentic AI, and an end-to-end S2P core in a single architecture.
The Merlin Agentic AI Platform brings this vision to life – guiding every request through Merlin Intake, unlocking hidden savings through Autonomous Negotiation, and continuously executing toward outcomes, not workflows.
