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Heineken: Advancing Procurement Innovation with a GenAI-Powered Source-to-Pay Platform
Revolutionize your procurement with AI-powered solutions tailored for the Food & Beverage industry
Challenges
- Inefficiencies in sourcing and procurement processes
- Difficulty managing and analyzing large volumes of procurement data
- Lack of real-time insights for strategic decision-making
Solution
- Zycus Source-to-Pay Platform: Standardized procurement processes across Heineken’s complex, global landscape through a unified S2P foundation.
- Merlin AI (GenAI): Co-innovated and piloted GenAI capabilities early, enabling data-driven insights and next-generation procurement decision-making.
- iSaaS (Integration as a Service): Simplified integrations and significantly reduced in-house development by leveraging pre-built mappings and managed connectivity.
- Collaborative Product Governance: Participated in Zycus’ design reference group to jointly shape feature priorities, roadmap decisions, and enterprise adoption.
Result
- Accelerated procurement cycles and enhanced process efficiencies
- Improved data management and analytics, facilitating informed decisions
- Access to real-time insights, driving strategic procurement initiatives
Value Metrics
Since 2018
Long-Term Strategic Partnership with Zycus
Early Adopter
Pioneering GenAI Capabilities with Merlin AI
Reduced Custom Development
Through iSaaS-Led Integrations
Enterprise-Scale Automation
Source-to-Pay Integrated Across Systems
Heineken is a leading global brewer with a rich heritage, known for its commitment to quality and innovation in the Food & Beverage industry.
Website
(www.theheinekencompany.com)
We see a lot of value in GenAI-driven, data-led discussions—and we are proud to be pioneers in shaping what comes next.
Rafael Ribeiro Goncalves,
The platform owner for Zycus within Heineken
