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From Delta to ISM: Procurement Excellence & AI-Intake in Practice & Perspective

Panelists:

Kandyss Watson

Manager, Supply Chain Management COE, Delta Air Lines

Tom Derry

Chief Executive Officer,ISM

Moderator:

Arthur Raguette

Vice President, Zycus

Recorded at Horizon US in September 2025.

When cycle times drop 80% and sourcing events rise 60%, procurement becomes a business accelerator. In this power-packed discussion, Delta Air Lines and ISM reveal how guided and agentic intake orchestrations are redefining procurement agility, compliance, and credibility.

 

Key Highlights 

 

  • Operational excellence: How AI intake boosts throughput and quality.
  • Data-backed agility: Turning cycle time into a competitive edge.
  • Compliance by design: Ensuring governance through intelligent routing.
  • AI-human collaboration: Procurement’s new dual advantage.

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