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Testimonials

Testimonial information page.

Bank of Cyprus about Zycus

George Charalambous

Zycus has everything we need. It has a user friendly and intuitive interface, a flexible and extendable system and a responsive competent tech team to answer questions and solve issues. But the most important thing for us, is that, it can addresses our specific needs.

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Heineken Leverages Zycus GenAI Source-to-Pay Platform

Rafael Ribeiro Goncalves

Rafael Ribeiro Goncalves, the platform owner for Zycus within Heineken, emphasized the strong partnership and collaboration with Zycus since 2018. He highlighted Heineken’s active involvement in testing and providing feedback for Merlin, which is now being implemented, and the significant value seen in data-driven discussions enabled by GenAI. Rafael also noted that Zycus’ solutions have

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Dow Implements Zycus Merlin AI Solution

Ryan Holzinger

Ryan Holzinger discussed Dow’s recent implementation of Merlin and its benefits in enhancing procurement processes and efficiency. He highlighted how Merlin automates contract management and streamlines other processes, allowing the sourcing team to focus on strategic activities. Ryan also shared his excitement about the potential of GenAI solutions and the insights gained from the Horizon

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IDC Recognizes the Potential of Zycus' AI Solutions

Patrick Reymann

Patrick Reymann commended Zycus for their compelling vision and integration of generative AI, particularly the Merlin Assist and Microsoft Teams integration. He emphasized the exciting potential of Zycus’ AI-driven offerings and their ability to propel the procurement space forward, noting that Zycus is well-positioned to become a prominent player in the industry. Patrick also appreciated

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Sirva Achieves Sourcing Efficiency through Zycus' GenAI based Procurement Solutions

John O’Connell

John O’Connell shared that Sirva has cut their sourcing cycle time by 50% and reduced the hours required for sourcing events by 70%. He highlighted significant cost savings, improved contract management, and enhanced supplier management, particularly in areas like risk management and ESG reporting. John expressed excitement about the potential of Zycus’ GenAI solutions, especially

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The Hackett Group Explores Zycus' Generative AI Technology

Chris Sawchuk

Chris Sawchuk appreciated the opportunity to see Zycus’ generative AI technologies in action, particularly the Merlin AI solution. He noted the value of learning how organizations are using these technologies and the potential for a better user experience in procurement. Chris emphasized that the exploration of AI in procurement is still in its early stages,

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Delta Air Lines Enhances Project Management

Kishore Pejavara

Kishore Pejavara emphasized the importance of Zycus in helping Delta Air Lines achieve a unified procurement process, highlighting the critical role of their control tower ecosystem. He noted the significant business benefits, including enhanced project management and real-time insights across the organization. Kishore also expressed excitement about Zycus’ GenAI solutions, particularly their potential to transform

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Regeneron Highlights Zycus' Quick Turnaround Time on Customization & Change Requests on its GenAI based Source-to-Pay Platform

Anita Montano

Anita Montano praised Zycus for providing a single platform for team collaboration and for their excellent support in customizing solutions to meet Regeneron’s needs. She highlighted the quick turnaround on change requests and expressed excitement about the potential of Zycus’ GenAI solutions, which Regeneron is looking forward to implementing.

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Delta Air Lines Accelerates Supply Chain Efficiency by 4X Using Zycus' GenAI based Source-to-Pay Platform

Niteen Suresh

Niteen Suresh highlighted Zycus’ commitment to collaboration, emphasizing their willingness to listen and adapt their product to fit Delta Air Lines’ needs. He reported significant business benefits, such as increasing supply chain ROI from 3X to 12X post-transformation, with Zycus playing a pivotal role. Additionally, he expressed confidence in the future of Zycus’ GenAI platform,

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Zycus Named a LEADER in the IDC MarketScape: Worldwide Source-to-Pay Applications 2025 Vendor Assessment

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