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Supplier Risk & Performance Management

End-to-End Supplier Risk Management Software Powered by GenAI

Never Miss a Threat: Automated, real-time supplier risk monitoring to proactively identify supplier performance, financial, legal, ESG, geopolitical risks across S2P lifecycle
Supplier Risk Management Software

Supplier Decisions Made Easy with Generative AI-Powered Risk Profiling

Supplier risk management tool that helps you protect your brand and optimize supply chains amid ever changing business landscape
Gartner peer insights

89 end-user companies gave Zycus an overall 4.4 out of 5 in the Procure-To-Pay Suites category on Gartner Peer Insights as of Oct 2023.

Our Marquee Clientele

Risk Management

Generative AI Powered Real Time Supplier Risk Analysis Across Millions of Data Sources

Generative AI powered contract management platform aims to reduce maverick spend, elevates the entire contracting experience while significantly shrinking cycle time & enhancing compliance

Tired of fragmented risk tools? Unify your approach and gain competitive edge with Zycus' integrated Supplier Risk Management solution


Complete Risk Orchestration Throughout S2P

Get complete integration of iRisk + Merlin Risk Radar with your existing S2P system for a better & unified risk management experience


Unparalleled Risk Visibility - Internal & External

Gain a 360° view of supplier risk with iRisk's internal KPI and performance analysis and Merlin Risk Radar's external risk monitoring from millions of online sources

Seamlessly Integrated E Procurement

Actionable AI Insights & Mitigation Steps at Every Stage

Zycus leverages GenAI technology to provide data-driven insights and recommendations for effective risk mitigation throughout the S2P process

Empower Every Step of Your S2P Process with iRisk + Merlin Risk Radar


Pre-Sourcing & Onboarding

Gain immediate supplier risk insights within profiles and leverage existing data with iSupplier mapping for a holistic view
Streamline onboarding with automated risk assessment creation upon supplier addition and during edit requests
Leverage Merlin Risk Radar's GenAI insights to understand overall supplier risk scores and category-specific risks (Financial, Legal, ESG, etc.) before onboarding


Throughout S2P

Get 360 view of risks from Internal questionnaires & KPIs, event insights, historical trends, external risk score (Financial, Legal, ESG etc) and 3rd-party risk scores (BVD, Ecovadis, D&B) and many more
Conduct periodic or ad-hoc performance reviews. Create targeted development plans with Supplier Corrective Action Requests (SCARs) to address issues and improve supplier performance over time
Utilize automated assessments based on contract-level actions (scope creep, risky clause additions) to ensure up-to-date and risk-free contracts


Continuous Improvement

Receive data-driven recommendations from AI to effectively mitigate identified risks across internal and external data sources
Conduct streamlined follow-up assessments with fewer questions based on previous risk profiles. Additionally, block high-risk PO automatically based on real-time risk evaluations
Continuously compare your suppliers' risk scores against industry benchmarks to identify improvement areas

The Zycus Edge in Services Procurement

merlin on teams
Tailor your services procurement with our granular control features and intelligent compliance monitoring
Leverage cutting-edge AI tools like Merlin Assist for predictive sourcing and spend intelligence
Transform data into actionable intelligence with our advanced analytics, driving informed strategic decisions for all your services procurement needs
A fully integrated suite that spans the entire services procurement lifecycle, designed to enhance your S2P strategy. Seamless Integration with ERP: Connect seamlessly with multiple underlying ERP systems for a unified procurement experience

Features that Set Zycus Merlin Risk Radar Apart

Global Risk Coverage
Monitor supplier risks across all geographical locations
Multi-source Risk Intelligence
Leverage data from news feeds, social media, and financial reports for a comprehensive view
Customizable Risk Profiles
Tailor risk profiles to your specific industry and risk tolerance
Third-party Risk Integration
Integrate with external risk scoring providers for even greater insights
Supplier Segmentation
Segment suppliers based on risk profiles for targeted mitigation strategies
Advanced Reporting and Analytics
Gain valuable insights into supplier risk trends with interactive dashboards


Democratizing Source-to-Pay with Generative AI
ProcureNxt: Revolutionizing S2P with Generative AI for Procurement
The CPO’s Guide to Mastering Generative AI in Procurement

Success Stories

Delta Air Lines Powers Procurement Transformation “One way to Procure at Delta” with Zycus’ Source to Pay Solution
Howden Supercharges Supplier Management & Contracting Processes With Zycus
Belden Transform its Source-to-Pay Process with Zycus
Belden Transform its Source-to-Pay Process with Zycus


Risk Radar, specifically Zycus Merlin Risk Radar, is a supplier risk monitoring and risk intelligence solution that empowers businesses to proactively identify, assess, and mitigate potential risks associated with their suppliers. It leverages various data sources, including news feeds, social media, and financial reports, to provide a holistic view of supplier risk across various categories like financial instability, operational disruptions, geopolitical tensions, information security breaches, and legal & regulatory non-compliance.

Supplier risk refers to the potential for a supplier to negatively impact your business. This can manifest in various ways, such as:
  • Financial instability: A supplier’s financial problems could lead to delays in deliveries, product quality issues, or even bankruptcy.
  • Operational disruptions: Strikes, natural disasters, or other disruptions at a supplier’s facilities can impact your production or delivery schedules.
  • Geopolitical tensions: Political unrest or instability in a supplier’s location can create logistical challenges or even force you to source materials elsewhere.
  • Information security breaches: A data breach at a supplier can expose your company’s sensitive information.
  • Legal & regulatory non-compliance: A supplier’s non-compliance with regulations can lead to fines, reputational damage, or even legal action against your company.
Mitigating supplier risk involves taking proactive steps to identify and address potential risks. This can be done through various methods, including:
  • Supplier risk assessments: Regularly evaluating your suppliers’ financial health, operational stability, and other risk factors.
  • Supplier diversification: Sourcing materials and services from multiple suppliers to reduce dependence on any single source.
  • Contractual safeguards: Including clauses in your contracts that address potential risks and outline mitigation strategies.
  • Continuous monitoring: Staying up to date on any changes that could impact your suppliers’ risk profiles.
Zycus Merlin Risk Radar offers several benefits for businesses looking to improve their supplier risk management strategies:
  • Proactive Risk Identification: Identify potential risks associated with suppliers before they disrupt your operations.
  • Data-Driven Decision Making: Gain real-time insights into supplier risks to make informed sourcing and contracting decisions.
  • Reduced Supplier Risk: Mitigate potential risks and minimize the impact of supplier disruptions on your business.
  • Improved Supplier Performance: Drive continuous improvement in supplier performance through proactive risk management.
  • Enhanced Cost Savings: Reduce costs associated with supplier disruptions and rework by proactively addressing potential issues.
  • Streamlined Supplier Management: Simplify and automate supplier risk assessment and monitoring processes.
A supplier risk assessment is a formal process of evaluating the potential risks associated with a supplier. This assessment typically involves collecting and analyzing data about the supplier’s:
  • Financial health: Analyzing financial statements, credit ratings, and other indicators of financial stability.
  • Operational capabilities: Assessing the supplier’s production capacity, quality control processes, and disaster recovery plans.
  • Compliance history: Reviewing the supplier’s history of compliance with regulations and ethical business practices.
  • Cybersecurity practices: Evaluating the supplier’s cybersecurity measures to protect sensitive data.
  • Geographic location: Considering the potential risks associated with the supplier’s location, such as political instability or natural disasters.
Supplier risk assessments are crucial for businesses of all sizes for several reasons:
  • Reduced Supply Chain Disruptions: Proactive identification of supplier risks helps you minimize disruptions to your supply chain and ensure smooth operations.
  • Improved Decision-Making: Supplier risk assessments provide valuable data to help you make informed sourcing and contracting decisions.
  • Enhanced Cost Savings: Identifying and mitigating supplier risks can help you avoid costly disruptions and delays.
  • Improved Supplier Relationships: Supplier risk assessments can help you build stronger relationships with your suppliers by fostering a culture of transparency and accountability.
  • Compliance with Regulations: Certain industries have regulations that require businesses to conduct supplier risk assessments.
There are several steps involved in conducting a supplier risk assessment:
  • Develop a Risk Assessment Framework:
    • Define the categories of risk you will assess (e.g., financial, operational, compliance, cybersecurity, geopolitical) based on your industry and specific needs.
    • Establish criteria for evaluating each risk category. This might involve assigning point values or using a qualitative scoring system (e.g., high, medium, low) based on the severity of the risk.
  • Gather Information About Your Suppliers:
    • Collect data from various sources, including:
      • Public records: Financial statements, credit reports, news articles, and regulatory filings.
      • Supplier self-assessment questionnaires: Request suppliers to provide information about their financial health, operational capabilities, and risk mitigation practices.
      • Third-party data providers: Utilize specialized services that offer in-depth supplier risk data.
      • Internal data: Leverage existing information from your procurement and supplier management systems.
  • Analyse the Data:
    • Evaluate the information you have gathered based on the criteria established in your risk assessment framework. This may involve:
      • Assigning scores to each risk category based on the severity and likelihood of the risk.
      • Identifying any red flags or areas of concern that require further investigation.
  • Develop a Risk Mitigation Plan:
    • Based on your risk assessment results, prioritize your suppliers and develop mitigation strategies for identified risks. These strategies can include:
      • Diversifying your supplier base to reduce dependence on any single source.
      • Negotiating contractual safeguards that address potential risks and outline mitigation actions.
      • Implementing early warning systems to monitor for potential disruptions.
      • Establishing clear communication channels with suppliers to stay informed of any changes that could impact their performance.
  • Tip: Zycus Merlin Risk Radar can significantly streamline this process by offering features like:
    • Pre-defined risk categories and scoring methodologies to ensure consistency and efficiency in your assessments.
    • Automated data collection from various sources, including public records and internal data.
    • AI-powered risk analysis to identify potential issues and prioritize high-risk suppliers.
    • Configurable dashboards and reports to visualize supplier risk data and track mitigation efforts.
  • By leveraging Zycus Merlin Risk Radar, you can conduct comprehensive and efficient supplier risk assessments, enabling you to proactively address potential risks and build a more resilient supply chain.
A supplier risk matrix is a visual tool that helps you categorize and prioritize your suppliers based on their level of risk. Here’s how to create one:
  • Define Risk Categories and Likelihood: Identify the different categories of risk you will assess (e.g., financial, operational, compliance) and establish a scale to represent the likelihood of each risk occurring (e.g., high, medium, low).
  • Define Impact Levels: Define a scale to represent the potential impact of each risk on your business (e.g., high, medium, low). This could include factors like cost disruptions, production delays, or reputational damage.
  • Rate Your Suppliers: Evaluate each supplier based on the likelihood and potential impact of each risk category.
  • Plot Suppliers on the Matrix: Place each supplier on the matrix based on their risk scores. Suppliers with high likelihood and high impact risks should be prioritized for further mitigation strategies.
Zycus Merlin Risk Radar can automate much of this process by providing pre-defined risk categories, impact scales, and risk scoring methodologies.
Zycus Merlin Risk Radar goes beyond simply identifying risks. Here’s how it helps you improve supplier performance:
  • Proactive Risk Identification: Early identification of potential risks allows you to work with suppliers to address issues before they impact performance.
  • Data-Driven Mitigation Strategies: Leverage AI-powered insights and recommendations to develop targeted mitigation plans to address specific supplier risks.
  • Continuous Monitoring & Improvement: Track supplier performance over time and identify areas for improvement.
  • Contractual Safeguards: Identify areas within contracts that can be strengthened to incentivize better performance and address potential risks.
  • Supplier Collaboration Tools: Facilitate communication and collaboration with suppliers to address identified risks and improve overall performance.
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