March 21, 2022, Princeton, New Jersey: Zycus today announced that Pittsburgh-based UPMC Health Plan will be using its pioneering Cognitive Procurement suite of products to support UPMC Health Plan’s Vendor Management Office functions.

Specifically, Zycus will provide the insurer with a set of Artificial Intelligence-driven products (Zycus’ Merlin AI suite) to manage supplier and contract modules with additional risk management functions. Zycus’ full “360-degree view” of risks associated with a dispersed supplier base encourages improved supplier collaboration and performance and, ultimately, supply chain resilience.

Serving more than four million members, UPMC Insurance Services Division includes commercial products in the group and individual markets, government products, and workers’ compensation and employee assistance from Workpartners®

“A strong, resilient supply chain is now more important than ever, especially in the health care sector. Zycus is pleased to offer its AI-focused suite of software to help UPMC Health Plan meet the needs of its more than four million members.” - James Kanir, Vice President, North America at Zycus.

About Zycus:

Zycus is the pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its source-to-pay integrated suite.

Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore.

About UPMC Insurance Services:

Serving 4 million members, UPMC Insurance Services is owned and operated by UPMC, a world-renowned health care provider and insurer based in Pittsburgh, Pa. UPMC Insurance Services includes commercial products from UPMC Health Plan for groups as well as individuals.Commercial products also include workers’ compensation and employee assistance from nationally known Workpartners®, Government products include Medicare Advantage (UPMC for Life); special needs plans for those eligible for Medicare and Medical Assistance (UPMC for Life Complete Care and UPMC Community HealthChoices); Medical Assistance (UPMC for You);and Children’s Health Insurance Program (UPMC for Kids) and Community Care Behavioral Health Organization. For more information, visit upmchealthplan.com.


Zycus Inc.

Annie Arora

Manager - Marketing, Zycus Inc.
annie.arora@zycus.com