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Customer-First Approach by Zycus to ensure Business Continuity during COVID-19

Princeton, NJ, April 3, 2020:ย Zycus, a global leader in A.I. driven Source-to-Pay suite, will continue serving its customers with high quality, reliable products, and services without any disruption to the performance or interruption to services, in times of COVID-19 outbreak.

Being a customer-oriented organization, Zycus is sensitive to the impact that any such event would have on its customerโ€™s business and commitments. In the face of the global pandemic, most customers are experiencing or planning for a consequential business impact from COVID-19. Zycus has activated its business continuity plan to ensure that critical operations continue to be available. Zycusโ€™ operational delivery and support services teams are functional to help customers manage the challenges imposed by COVID-19. The IT services and infrastructure partners are equipped and prepared to provide the continual delivery of products and services.

Zycus has also taken essential steps to ensure efficient work-place and employee well-being management. Zycus has instructed all customer-facing teams to avoid any travel through mid-April and moved meetings, training, etc. to virtual formats.

โ€œWe are committed to our customerโ€™s business and hope to serve them efficiently during the COVID-19 pandemic, with full continuity of our critical operations, support and delivery services,โ€ says Greg Innes, Chief Customer Officer, USA, Zycus Inc.

Chiranjib Guha, Chief Customer Officer โ€“ EMEA & APAC and Chief of Cloud Operations, Zycus, said, โ€œZycus is prepared for complete lockdown. Our Business Continuity Plan is activated and caters to multiple levels of disaster recovery, from simple IT issues to catastrophic disasters like Zycusโ€™ infrastructure failure, discontinuity of critical services, and support. We are committed to serving our customers at all stages to COVID-19 pandemic to support in all possible ways.โ€

For more information and further queries, please write an email toย ist@zycus.comย (Information Security Team), and we will get back to you.

Aboutย  Zycus:

Zycus is a leading global provider of A.I. powered Source-to- Pay suite of procurement performance solutions. Our comprehensive product portfolio includes applications for both the strategic and the operational aspects of procurement- eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, and Merlin A.I. Suite., visitย www.zycus.com.

Zycus Inc.

Aastha Trivedi

Customer Marketing, Zycus Inc.
aastha.trivedi@zycus.com