Three Characteristics of Top-Performing Purchase-to-Pay Organizations
Although not historically considered a strategic function, purchase-to-pay has a critical role in overall business agility today. Top performers treat purchase-to-pay as an end-to-end process and consider it essential to effective sourcing and supplier management practices.
Key benchmarks include:
Indirect line items & spend on contract vs off contract
eInvoice usage by best-in-class organizations vs peer group
Share of electronic transactions for top performers vs peer group