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Hackett Purchase to Pay Benchmark Report

The recently conducted, Hackett Group Purchase-to-Pay Study, sponsored by Zycus, highlights many best practices and provides snapshot of P2P performance metrics.

A Few highlights from the overall results of this study;

  • Compared year-over-year, Top Performers are reducing purchasing operations costs, while AP costs are relatively flat
  • While most organizations lack customer centricity in P2P, Top Performers actively focus to guide requisitioners to preferred suppliers and proper buying channels
  • Process automation is the foundation to driving business agility, spend visibility, predictive analytics, and working capital optimization
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