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How to measure digital supply chain success

“Will automating my procurement processes lead to more dollar savings than our competitors?”

We all know that automation is the hottest buzzing key word this season in the procurement and supply chain domain. Most organizations are either adopting AI or are planning to adopt AI by 2020. According to Gartner’s Tech and Service Provider CEO Survey of November 2017, 77% of survey respondents confirmed that they plan to incorporate artificial intelligence by 2019. This leaves us with the question- How are we going to measure the success of automation?

In this podcast, Jon Hansen and Bob Sievert discuss ways to measure automation success and the pertinent questions that a procurement leader should ask his or her team. Access the podcast to know more.

Upcoming webinar on this topic [June 27, 2019; 9:30 AM EDT] –

Engage in interactive discussions about the topic on Twitter using the hashtag #zycusdigital




  • Bob Sievert

    CIO, National Association of State Procurement Officials

  • Jon W. Hansen

    Jon Hansen is a Strategic Advisor and Analyst with expertise in emerging AI technology, sales, and marketing, particularly in the field of procurement. He’s recognized as one of the Thinkers360 Top 50 Global Thought Leaders and Influencers on Procurement. With a passion for staying at the forefront of industry trends, Jon brings valuable insights to the world of procurement and beyond.

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