5 Ways Procurement AI Fails & the Architecture That Works

5 ways procurement AI fails & the one architecture that works

Most procurement AI initiatives will not deliver what their sponsors promised, and the technology is rarely the reason. In this session, Omid Ghamami, President of the Procurement and Supply Chain Management Institute, dissects the five decisions that quietly kill AI programs before deployment, then flips the script to show the one architecture that consistently works . Watch the session to learn:

• Why delegating AI pilots too far down the organization traps you in tactical feedback and kills the enterprise vision
• Why “waiting for the dust to settle” is complacency in disguise, and what early movers gain that laggards never recover
• How automating broken processes creates automation of dysfunction, not excellence
• Why isolated agents held together by human glue are fragmented automation, not agentic transformation
• Bolt-on vs built-in AI: why bolted-on pilots impress early and break at scale
• A live walkthrough of the Merlin Agentic Platform, including Merlin Intake and the Autonomous Negotiation Agent (ANA) running a real tail spend negotiation