CEWA’s Digital Transformation Journey: How Agentic AI is Reshaping Procurement in ANZ 

Procurement leaders across ANZ are under pressure to deliver more control, more savings, and tighter compliance, often with leaner teams than ever. Agentic AI promises to change that. But what does it actually look like inside a real organisation in our region?

In this on-demand fireside chat, Peter Davis, Team Leader Procurement and Contracts at Catholic Education Western Australia, sits down with Julie Tonkin of Zycus to share the unvarnished story of building a governed, AI-ready procurement function across 152 schools. A practitioner talking to peers about what it really took.

What you’ll see:

• How CEWA built the case for transformation and rebuilt procurement from the ground up across 152 schools
• What mattered most in a rigorous 18-month, three-round platform selection, with pilot schools in the room
• How the Zycus platform became a single source of truth over 152 independent Microsoft Dynamics 365 instances
• The Intake-to-Outcomes shift in practice, with Merlin Intake as the front door for every request
• Why built-in, governed AI beats bolted-on tools, and the change-management lessons Peter would apply again

Watch the full session on demand and hear what the shift to Agentic AI really looks like, from someone who has lived it.