The first annual benchmark for agentic AI adoption in procurement. Published yearly to track how the industry is moving — and where you stand as the landscape evolves.

Agentic AI is redefining source-to-pay. But adoption is uneven, understanding is incomplete, and the path forward is unclear for most organizations.

The Hackett Group and Zycus have partnered to bring this Index to the procurement community — a trusted, independent benchmark to guide CPOs through the most significant technology shift in a generation.

Based on executive interviews conducted by The Hackett Group, this inaugural edition establishes the baseline — current adoption levels, investment priorities, risk thresholds, and expected returns — against which every future year will be measured. As the industry moves, so will this Index. As your organization progresses, you’ll have the benchmarks to track your position.

Your annual reference point for the agentic AI journey.

What the 2026 Index Reveals

• The Readiness Baseline Only 60% of procurement executives are confident their teams understand agentic AI capabilities. The starting point for industry-wide maturity.
• The Architecture Direction 65% of leaders are prioritizing orchestrated workflows over point agents. Where adoption is heading.
• The ROI Priorities Top expected return areas: spend analytics, PO processing, market intelligence, supplier onboarding, contract management.
• The Risk Map Highest perceived implementation risk: fraud detection, autonomous negotiations, contract management, payables, stakeholder management.
• The Investment Trajectory 12% of procurement technology budgets allocated to agentic AI within three years.

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Developed by The Hackett Group in partnership with Zycus

Authors: Pierre Mitchell, Distinguished Research Analyst| Richard Gardner, Senior Director, Market Intelligence