From S2P to I2O:
Intake to Outcomes
with Agentic AI
Procurement in 2026 demands speed, intelligence, and autonomy, shifting from process efficiency to outcome ownership.
Insights from Horizon EU & UK 2026 show how leaders are moving beyond S2P to I2O, powered by agentic AI - intelligent intake, agentic sourcing, autonomous negotiation for tail-spend control and more.
Analyst Insights
Analyst Verdicts & Market Intelligence
What Gartner, Forrester, and IDC are signalling about the Agentic AI era
Analyst Verdict
Crossing the Horizon: Agentic AI in Procurement and Why It Matters
Why it matters
The line is already being drawn. Agentic AI will separate procurement leaders from laggards by 2027 — this session breaks down what that means for your strategy today.
MB
Magnus Bergfors
Senior Director Analyst, Sourcing & Procurement Technology, Gartner
Analyst Outlook
Disruptive Agentic AI Shift: Autonomous Negotiation for Tail Spend = Real Impact
Why it matters
The biggest opportunity isn't in strategic spend — it's in the long tail. A sharp look at how autonomous negotiation is unlocking value where most teams aren't looking.
JR
Jeffrey Rajamani
Senior Analyst, Forrester
Analyst Handbook
From Automation to Autonomy: Agentic AI Maturity Model for Procurement
Why it matters
Most teams don't know where they stand. IDC lays out a clear path from early automation to fully autonomous, agent-driven procurement.
PR
Patrick Reymann
Research Director, Procurement Applications & Agents, IDC
CEO Vision
The Operating Model Shift: From S2P to Intake-to-Outcomes
CEO Vision
Beyond S2P to I2O: Intake-to-Outcomes with Agentic AI
Why it matters
Workflow-heavy S2P systems weren't built for today's velocity. I2O introduces a model where agents don't just execute — they decide, orchestrate, and deliver outcomes.
AD
Aatish Dedhia
Founder & CEO, Zycus
Customer Stories
S2P Transformation in Practice
Real organisations, real implementations, real outcomes
Customer Playbook
Bolt's Implementation Playbook: From S2P to I2O (Intake-to-Outcomes) Journey
Why it matters
What actually changes when I2O goes live? A practical look at rollout, adoption, and the shift from intent to execution.
JM
John Mahjoubi
CPO, Bolt
Customer Spotlight
Heineken on Scaling S2P Globally: 80 Business Units, 1 Winning Formula
Why it matters
Scaling procurement isn't about tools — it's about consistency. Lessons from aligning 80 business units across markets under one model.
HL
Hervé Le Faou
CPO & Sustainability Leader, The HEINEKEN Company
Customer Transformation
Tiger Brands' S2P Digital Transformation: From Intake Control to Autonomous Choice
Why it matters
Transformation isn't linear. From manual intake to autonomous sourcing, this session shows what change looks like in complex, high-volume environments.
SS
Stedrick Saayman
Group Procurement Director, Tiger Brands
Customer Lifecycle
From Business Case to Business Value: S2P Lessons from Banking Leaders
Why it matters
From vendor selection to measurable value — how banking leaders moved from decision to proof.
AS
Andreas Stylianou
Manager, Finance Systems and Processes, Bank of Cyprus
GC
George Charalambous
Senior Procurement Consultant & Veteran in Banking Sector, Ex–Bank of Cyprus
CL
Caroline Lacocque Moderator
Regional Vice President, Zycus
Customer Lifecycle
Procurement Transformed: Nippon Gases’ Digitalization and the Agentic AI Edge
Why it matters
Hear Nippon Gases' real-world story of procurement transformation — and the vision for what's possible when Agentic AI and ANA take the wheel in negotiations.
GK
Gabriel Kiewek
COO, Nippon Gases
Live Demo
Merlin AI in Action
Watch the Agentic Platform orchestrate Intake, Sourcing, and live negotiation
Live Demo + Customer Experience
Merlin Agentic Platform at Work: Live Demo
Why it matters
See Zycus' Merlin Agentic Platform in action — no theory, just live. Watch
how Agentic AI autonomously handles real procurement workflows from intake to
outcomes, end to end.
BM
Bikash Mohanty
Vice President – Product Strategy, Zycus
CB
Chinmaya Behera
Associate Vice President – Product Management, Zycus
SA
Shiv Agarwal
Director – Product Management, Zycus
Panel Discussions
The Hard Questions — Answered
No sugarcoating. Industry leaders on AI strategy, transformation, and what's next
The Big Question
Procurement 2030: Making Humans + AI Agents Work Together
Why it matters
When agents can analyze, negotiate, and execute — what remains human? A grounded discussion on trust, control, and collaboration.
AV
Armijn Verweij
Partner for Procurement Transformation, EY
DL
David Loseby
Professor of Research Impact in Supply Chain Management, Leeds University Business School
HL
Hervé Légenvre Moderator
Professor & Research Director of Supply Chain Management, EIPM
Customer Crossroads
From Fragmented to AI-Ready: Real-World S2P Transformation Stories
Why it matters
The path isn't clean. A candid look at the messy, non-linear journey to becoming AI-ready.
MM
Mike Marshall
Head of COE – Finance, Brambles
DR
Damien Robillon
Director Procurement Enablement, The HEINEKEN Company
CL
Caroline Lacocque Moderator
Regional Vice President, Zycus
Customer Choice
AI Strategy: Securing the Right Partner in the Agentic Era
Why it matters
Choosing an AI partner is no longer a tech decision — it's a strategic one with long-term operating impact.
BG
Bislim Goxhufi
Director of Purchasing, Supplier Quality & Development, Tenneco
DE
Dave Everett
Global Head of Indirect Procurement, Tate & Lyle
CH
Corinne Hodan
Group Procurement Digital & Change Management Director, Air Liquide
DS
Daniel Schmitz Moderator
Vice President, Zycus
Partner Ecosystem
Ecosystem Beyond S2P: Building a Seamless Procurement with Best-in-Class Partners
Why it matters
Procurement doesn't operate in silos. How ecosystem partnerships extend capability across fraud, marketplaces, and beyond.
OF
Olivia Fédérici
Senior Account Executive, European Market Lead, Trustpair
HK
Hugo Karelse
Head, Rojo Consultancy
JD
Jens Dissmann
SVP Global Marketplace Performance Management, Unite
RG
Raoul Groening Moderator
Lecturer in Procurement, Kalaidos University of Applied Sciences Switzerland
Masterclass & Innovation
Masterclass & Innovation Sessions
Soft skills for the AI era and the IBM × Zycus tail spend innovation
The Masterclass
Procurement Clinic Now Open: Soft Skills for the AI-Ready Leader
Why it matters
As AI takes over execution, leadership shifts to judgment, influence, and decision-making.
TM
Tom Mills
Founder, Procurement Protagonist
Power Pairing
IBM + Zycus Innovation: Driving Tail Spend with Agentic AI
Why it matters
Tail spend is where complexity meets scale. This session shows how agentic AI brings structure, control, and measurable outcomes.
KC
Kuntha Chelvanathan
Global Intelligent Procurement Operations Offering Leader, IBM
ZS
Zain Sayed
Director - Strategic Solution Group, Global Delivery, Zycus
Ready to Build Your 2026 Procurement Roadmap?
Procurement isn't being optimized, it's being rebuilt. The priorities are clear.
Intelligent Intake
Agentic Sourcing
Autonomous Negotiation for Tail Spend
Agentic AI Execution
Outcome-Driven Operating Models
