- Home /
- About us
ABOUT US
With over 20 years of trust and innovation, Zycus empowers
enterprises worldwide with smarter, AI-driven procurement technology solutions.
Scroll
20 Years +
Zycus is a trusted partner
$50 Mn +
Savings Realized every year
9.1 /10
Customer Satisfaction Score
$1 Trillion
Spend Insights/Analyzed
50 %
Resources invested in R&D
500 +
Our customers
Zycus Advancing Procurement
with Deep Value
Zycus, recognized by Gartner and Forrester as a leader in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin AI Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
- The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending
- For procurement teams, Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings, Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them
- The Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy
Trusted by 500+ leading brands
Our Milestones
2000-2010: The Dawn of Digital Procurement
Pioneering the shift from paper to process-driven digital platforms.
- Launched first digital procurement catalog system
- Established foundation as a specialized procurement technology provider
- Launched groundbreaking iSource platform (2007)
- Established global presence with UK office expansion
- Introduced iSupplier for enhanced supplier management (2009)
- Launched iPerform, revolutionizing performance tracking (2009)
2010-2018: The Era of Connected Procurement
Unifying S2P systems with a sharp focus on user-centric design.
- Launched comprehensive Procure-to-Pay solution (2012)
- Introduced iSave for strategic savings management
- Deployed Oneview platform with 250+ global implementations (2014)
- Launched integrated Supplier Network ecosystem (2015)
- Expanded global footprint to Dubai and Singapore (2016-2017)
- Recognized as a Leader in GMQ for Strategic Sourcing Application Suites
2018-2022: The Rise of Intelligent Procurement
Leveraging Merlin AI to enable cognitive, data-driven decision-making.
- Launched pioneering Zycus Merlin A.I. Studio™ (2019)
- Introduced AI-powered Inventory Management system
- Opened strategic office in Netherlands
- Implemented CRMS Cross Product Reporting
- Enhanced cognitive capabilities across the platform
- Developed machine learning models for spend analytics
2022-2024: The Generative AI Revolution
Transforming procurement workflows through orchestration and innovation.
- Launched Merlin Intake with Gen AI capabilities (2023)
- Introduced ESG Lythouse for sustainable procurement
- Enhanced platform with conversational AI interfaces
- Developed autonomous supplier assessment tools
- Accelerated procurement cycles through AI orchestration
- Recognized as a Leader in Forrester Supplier Value Management (SVM)
2025-Onward: The Agentic AI Transformation
Delivering deep value through autonomous, strategic AI in procurement.
- Launched Merlin Agentic Platform, pioneering procurement autonomy
Our Milestones
2000-2010
2000-2010: The Dawn of Digital Procurement
Pioneering the shift from paper to process-driven digital platforms.
- Launched first digital procurement catalog system
- Established foundation as a specialized procurement technology provider
- Launched groundbreaking iSource platform (2007)
- Established global presence with UK office expansion
- Introduced iSupplier for enhanced supplier management (2009)
- Launched iPerform, revolutionizing performance tracking (2009)
2010-2018
2010-2018: The Era of Connected Procurement
Unifying S2P systems with a sharp focus on user-centric design.
- Launched comprehensive Procure-to-Pay solution (2012)
- Introduced iSave for strategic savings management
- Deployed Oneview platform with 250+ global implementations (2014)
- Launched integrated Supplier Network ecosystem (2015)
- Introduced Advanced Analytics & Visualization (2016)
- Expanded global footprint to Dubai and Singapore (2016-2017)
2018-2022
2018-2022: The Rise of Intelligent Procurement
Leveraging Merlin AI to enable cognitive, data-driven decision-making.
- Launched pioneering Zycus Merlin A.I. Studio™ (2019)
- Introduced AI-powered Inventory Management system
- Opened strategic office in Netherlands
- Implemented CRMS Cross Product Reporting
- Enhanced cognitive capabilities across the platform
- Developed machine learning models for spend analytics
2022-2024
2022-2024: The Generative AI Revolution
Transforming procurement workflows through orchestration and innovation.
- Launched Merlin Assist with Gen AI capabilities (2023)
- Introduced ESG Lythouse for sustainable procurement
- Implemented intelligent document processing
- Enhanced platform with conversational AI interfaces
- Developed autonomous supplier assessment tools
- Accelerated procurement cycles through AI orchestration
2025-Onwards
2025-Onward: The Agentic AI Transformation
Delivering deep value through autonomous, strategic AI in procurement.
- Launched Merlin Agentic Platform, pioneering procurement autonomy
Founder’s Philosophy
We envision a future where human procurement professionals work seamlessly alongside AI agents for enhanced efficiency. Our Merlin Agentic AI-powered Source-to-Pay platform goes beyond automation, unlocking deep value.
Aatish Dedhia | Founder & CEO
Our Core Values
Agility
Adapt to the evolving procurement landscape with our flexible solutions, quickly responding to market changes and optimizing processes effortlessly.
Innovation
Redefine your Source-to-Pay journey with cutting-edge technology. Our AI-powered insights and intelligent tools go beyond automation, unlocking new possibilities.
Customer-Centric
Your success is our priority. We tailor solutions to your unique needs with exceptional service and commitment to procurement transformation.
Trusted by industry leaders and recognized by analysts
Gartner’s Magic Quadrant for Source-to-Pay Suites 2024
Zycus positioned as a Visionary in the 2024 Gartner® Magic Quadrant™ for Source-to-Pay Suites for its Ability to Execute and Completeness of Vision.
The Forrester Wave™: Supplier Value Management (SVM) Platforms, Q3 2024
Zycus recognized as a Leader in The Forrester Wave™: Supplier Value Management (SVM) Platforms, Q3 2024.
Gartner’s Magic Quadrant for Strategic Sourcing Application Suites
Zycus recognized as a Leader for the 4th time in a row in Gartner’s Magic Quadrant for Strategic Sourcing Application Suites.
The Zycus Community
Global Presence
USA-1
Princeton, New Jersey
Rosemont, Illinois
Rosemont, Illinois
London, United Kingdom
London, United Kingdom
Frankfurt, Germany
Frankfurt, Germany
Amsterdam, Netherlands
Amsterdam, Netherlands
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Mumbai, India
Mumbai, India
Bangalore, India
Bangalore, India
Melbourne, Australia
Melbourne, Australia
Singapore
Singapore
Japan
Tokyo
United States
Princeton, New Jersey
103 Carnegie Center Dr Suite 300, Office 369, Princeton, NJ 08540, United States
6912 Main St #227, Downers Grove, IL 60516, United States Alpharetta, Georgia
Europe
Office No 104, 400 Thames Valley Park Drive, Thames Valley Park Reading, Berkshire RG6 1PT, United Kingdom
Zycus Infotech Netherlands B.V, Herengracht 280, 1016BX Amsterdam, The Netherlands
Asia Pacific
Melbourne, Australia
440 Collins St, Melbourne VIC 3000, Australia
101 Cecil St, #20-11 Tong Eng Building, Singapore 069533
Middle East
Dubai, United Arab Emirates
P.O. Box No 73000, Unit EX – 20, Building No 12, Dubai Internet City, Dubai, UAE
India
Plot No. GJ – 07, Seepz++, Andheri East, Mumbai, Maharashtra 400096
6th Floor, Garnet Building, Bagmane World technology Centre SEZ, Laxmi Sagar Layout, Mahadevapura, Bengaluru, Karnataka 560048
Japan
Tokyo
3 Chome-1-6 Motoazabu, Minato City, Tokyo 106-0046, Japan
