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lumi

Customer Support Analyst (TAM):

Solution Consultant

Be the Key to Success as a Customer Support Analyst (TAM) – Your Expertise Will Shape Customer Journeys!

Who We’re Looking For:

MBA professionals with 2–5 years of hands-on procurement, supply chain, or operations experience to support global enterprise customers post-implementation. The role focuses on applying strong Source-to-Pay process knowledge to solve functional and system-related procurement challenges, acting as a bridge between customers and product/engineering teams. Candidates should be analytical, customer-facing problem solvers with excellent communication skills and comfort working with global stakeholders. Prior product experience is not required—strong procurement thinking, learning agility, and interest in SaaS, AI, and automation are key.