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Agentic AI in Procurement: From Point Agents to Governed Business Outcomes
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For Nordic procurement teams, the value of AI will not come from having the most agents. It will come from agents that work inside governed flows, with clear owners, firm limits and results the business can measure.
In this session, Jurriaan Lombaers, former CPO of Air France-KLM Group, and Casper Høholt of Zycus explore what separates AI that adds activity from AI that delivers outcomes, and what a CPO should put in place first. Nishita Sareen of Zycus closes with a live demo of AI agents at work.
What you’ll learn:
- What agentic AI really is without the hype, and how AI agents differ from co-pilots
- How to tell AI that actually does the work from an old tool with a new label
- Whether procurement teams should build their own agents or expect them ready to use from their platforms
- Who should own an AI agent, and who is accountable when it makes a wrong call
- What must be in place before an agent places an order or awards a contract, and where people must always stay in the loop
- How the procurement team’s role and skills change as agents take on routine work
- Where a CPO should start, and what to avoid
The session closes with a live demo of AI agents at work.
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