Procurement Voices: Real S2P Journeys in the Agentic AI Era with Tate & Lyle and Blue Cross Blue Shield of Massachusetts

Procurement transformation looks very different when lived in the real world. In this EMEA session, leaders from Cargolux Airlines and Tenneco share how they modernized procurement across highly decentralized environments, replaced outdated intake systems, unified global processes, and scaled automation across more than 100 plants.

Their experience offers a clear view of how organizations move from fragmented tools and inconsistent workflows to an integrated, intelligent Source‑to‑Pay ecosystem—while preparing for the next leap with Agentic AI.

Top Insights from This Session

• How Cargolux moved from decentralized, manual procurement and a 2000s-era intake system to a modern unified S2P platform.
• How Tenneco aligned 118 global plants—replacing spreadsheets, inconsistent databases, and zero visibility with a single integrated system.
• Why both organizations prioritized an organically built, end-to-end platform covering onboarding, sourcing, contracts, spend, supplier quality, and more.
• How user-friendliness became the deciding factor for adoption in low-IT-maturity environments.
• How large-scale rollout was achieved—including a simultaneous launch across all 118 plants at Tenneco.
• How automation (catalog buying, P2P automation) saved significant FTE time and enabled creation of a new procurement business partnering team.
• How global standardization eliminated nonconformists—Tenneco’s first worldwide year with zero supply-chain non‑compliance.
• What leaders see as the next big value opportunity with Agentic AI: autonomous negotiations, AI‑driven intake, and automation of tail spend.