Procurement Voices: Real S2P Journeys in the Agentic AI Era with Tate & Lyle and Blue Cross Blue Shield of Massachusetts

Procurement leaders today are navigating rising expectations, shrinking cycle times, and increasing pressure to modernize. In this session, Tate & Lyle and Blue Cross Blue Shield of Massachusetts share how they rebuilt procurement foundations—fixing fragmented data, accelerating approvals, strengthening governance, and embracing AI to elevate procurement’s role as a strategic partner.

This is a firsthand look at how real organizations are transitioning from manual, reactive processes to an intelligent, integrated Source-to-Pay environment powered by automation, insight, and Agentic AI.

Top Insights from This Session

• How both organizations moved from broken data and slow cycles to streamlined, transparent S2P.
• Why robust intake, native integration, and an organically built platform were essential selection criteria.
• How AI accelerated contract processing, enabling 794+ contracts to be onboarded rapidly and accurately.
• How BCBS achieved 48-hour approval cycles, one source of truth for supplier and contract data, and stronger audit assurance.
• Why Agentic AI will transform intake, user guidance, and negotiation speed—and where leaders see the next wave of value coming.
• Practical lessons on scaling adoption across business teams and building AI-ready foundations.