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Delta Air Lines Uses Zycus Agentic AI Across Source-to-Contract Processes
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At Horizon US 2025, Kandyss Watson, Senior Manager – Supply Chain Management Center of Excellence at Delta Airlines, shared how Delta advanced procurement excellence through Zycus’ AI-powered platform.
Delta Airlines redefined sourcing and contract-management efficiency with Zycus’ Merlin Agentic AI and integrated Source-to-Pay workflows.
Key Highlights:
- How Delta leveraged Zycus for project, intake, sourcing, and contract management
- The benefits of AI-driven orchestrationthat enhanced collaboration and sped up decision-making.
- The importance of Zycus’ co-innovation model, where customer feedback shaped future product enhancements.
- Her belief that AI is the future of procurement, helping organizations work smarter and scale sustainably.
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