Niteen Suresh highlighted Zycus’ commitment to collaboration, emphasizing their willingness to listen and adapt their product to fit Delta Air Lines’ needs. He reported significant business benefits, such as increasing supply chain ROI from 3X to 12X post-transformation, with Zycus playing a pivotal role. Additionally, he expressed confidence in the future of Zycus’ GenAI platform, expecting it to significantly enhance Delta’s procurement services over the next two to three years.