Customer-centric Procurement - Correlating Customer Experience to World Class Performance
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Customer-centric Procurement - Correlating Customer Experience to World Class Performance

Our latest whitepaper illustrates how companies are achieving 2X higher procurement ROI and a whopping 35% reduction in their procurement process costs.

Download the whitepaper to learn how.

In this whitepaper, discover the best practices that leading procurement teams are using to fulfill customer-centric procurement by:

  • Enabling self-service customer access to request procurement involvement for any type of initiative
  • Providing real-time status visibility to user requests and automated workflow to route requests for approvals as necessary
  • Communicating value-added by procurement in fulfilling user requests
  • Creating a user-friendly environment that encourages stakeholder collaboration with procurement instead of inviting non-compliance