Speaker

Donald Klock

Professor, SCM, Rutgers Business School,
Former CPO, Colgate Palmolive

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Building Blocks for a Robust Supply Chain: Balancing Supplier Performance and Risk

Contemporary supplier management has evolved from just managing a large supplier base to acknowledging them as vital business partners, understanding them better with analytics and building efficient and compliant supplier processes. Executives in large organizations still have a lot of unanswered questions.

Access a recording of our recent webinar to get questions on Managing Supplier Performance and Risk by our expert Donald Klock, Professor of Supply Chain Management at Rutgers Business School and ex-CPO at Colgate Palmolive. Don has over three decades of industry experience and combines business and academic best practices.

Key Questions Answered:

  • What are the KPIs for measuring supplier performance? How do I deal with high and low performing suppliers?
  • What type of analytics are considered crucial in evaluating the supplier base, and how to appropriately assess the size (quantity vs. quality) of the supplier base?
  • I understand how to measure cost, delivery, and quality, but I struggle to measure “value”. Any suggestions?
  • How does supplier management automation help boost supplier performance? How can I get buy-in for its value?
  • What are the early symptoms of poor supplier risk management? How can I highlight these internally?
  • How much supplier risk am I liable to with poor or no automation? Give me some examples.
  • How can I take my organization to a position where it capable to tackle incoming supplier risks?
  • We continue to expand our sourcing globally, and it is difficult to get travel dollars (and time) to manage these suppliers from a risk and supplier development/performance standpoint. What can we do to improve this situation?
  • Our supplier base is exploding. How do I influence purchasers to use contracts with preferred vendors?

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