From S2P to I2O:
Intake to Outcomes
with Agentic AI
Procurement in 2026 demands speed, intelligence, and autonomy, shifting from process efficiency to outcome ownership.
Insights from Horizon Australia 2026 show how leaders are moving beyond S2P to I2O, powered by agentic AI - intelligent intake, agentic sourcing, autonomous negotiation for tail-spend control and more.
Analyst Intelligence
Analyst Verdicts & Market Intelligence
What Forrester and IDC are signalling about Agentic AI in ANZ government and enterprise
Analyst Verdict
Forrester's Verdict: Crossing the Horizon of Agentic AI in ANZ Government & Enterprise
Why it matters
Forrester delivers fresh research on why Agentic AI is no longer optional for ANZ government agencies and enterprises — exploring its impact on procurement efficiency, governance, and the strategic outcomes that matter most.
DW
Daryl Wright
Principal Analyst, Forrester
Analyst Outlook
IDC Exposes: AI Sprawl Trap and the Deep Agentic Procurement Workflow Strategy That Replaces It
Why it matters
Too many disconnected tools, fragmented workflows, and ungoverned agents are eroding the very value AI promises to deliver. IDC presents the deep, workflow-native Agentic AI strategy that replaces sprawl with structure.
PR
Patrick Reymann
Research Director, Procurement Applications & Agents, IDC
CEO Vision
The Operating Model Shift: From S2P to Intake-to-Outcomes
CEO Vision
Beyond S2P to I2O: Intake-to-Outcomes with Agentic AI across Government & Enterprise
Why it matters
A vision keynote on the next era of procurement — moving beyond transactional Source-to-Pay toward a unified Intake-to-Outcomes model. Merlin agents that think, decide, and act are redefining what a procurement function can achieve across government and enterprise.
AD
Aatish Dedhia
Founder & CEO, Zycus
Customer Stories
S2P Transformation in Practice
Real organisations across government and enterprise — real implementations, real outcomes
Customer Playbook
Becoming the Customer of Choice: Seqwater's AI-Native Procurement Reset
Why it matters
The inside story of one of Australia's most ambitious procurement transformation journeys — from technology selection through to go-live, covering the shift from Source-to-Pay to intelligent intake.
AH
Andre Harvey
CPO – Commercial Services, Seqwater
Customer Spotlight
Transforming WoVG Procurement with Agentic AI: Intake as the Control Tower
Why it matters
A practical case study of how WoVG is using Merlin Intake as a central control tower — unifying processes across a complex, multi-stakeholder government procurement landscape.
SR
Shiráz Ruwaim
Head of Procurement, V/Line
Customer Transformation
Full Circle Procurement: CEWA's S2P & Intake Transformation
Why it matters
How Catholic Education Western Australia transformed its procurement function end-to-end across a large, geographically dispersed school network — with measurable impact on compliance, processing speed, and visibility.
PD
Peter Davis
Team Leader Procurement and Contracts, Catholic Education Western Australia
Live Demo
Merlin AI in Action
Watch the Agentic Platform orchestrate Intake, Sourcing, and live negotiation
Live Demo + Customer Experience
Merlin Agentic Platform in Action: Intake, Agentic Sourcing, Autonomous Negotiation & More
Why it matters
A live, hands-on walkthrough of the Merlin Agentic Platform — from intelligent intake and autonomous sourcing through to live negotiation with AI agents. Real procurement scenarios playing out in real time.
SI
Shirley Islam
Senior Solutions Consultant, Zycus
Panel Discussions
The Hard Questions — Answered
Practitioners from government, enterprise, and consulting sharing unfiltered perspectives
The Big Question
Disruptive Agentic AI Shift: Autonomous Negotiation for Tail Spend & the Real Impact
Why it matters
A C-suite panel on the untapped potential of autonomous negotiation for tail spend — exploring the business case, governance guardrails, and what the future looks like when AI takes the negotiation table.
LS
Luiz Sapucaia
General Manager Supply & Logistics, Stanmore
KA
Khairul Azman
Chief Procurement Officer, DRB-HICOM Berhad
DS
Daniel Schmitz Moderator
Vice President, Zycus
Customer Crossroads
The Future is Agentic Sourcing: From Procurement Use Cases to Business Impact
Why it matters
Procurement leaders from across industries share their vision for AI-driven sourcing — the use cases they are backing, the organisational shifts required, and what scaled agentic procurement looks like in practice.
VG
Vanessa Giordani
Deputy General Manager, Procurement, Nissan Motor Corporation
RQ
Roxy Quirk
Supply & Logistics Manager, Stanmore
TS
Tom Stanley
Head of Procurement & Supplier Governance, Rest
NP
Nimesh Pandya Moderator
Director, Zycus
Customer Choice
Procurement Transformation in the Real World: Lessons from Government, Enterprise & Beyond
Why it matters
Seasoned procurement leaders share the real lessons of transformation — what drove meaningful change, the pivotal decisions that shaped their journey, and the advice they wish they had at the start.
AB
Amanda Branley
FCIPS: Founder & CEO, The Procurement Coach and Former CPO, Public Transport Authority WA
PC
Phil Chalkley
Director Strategic Procurement & Supply Management, Australian Red Cross Lifeblood
AK
AJ Karliner
Former Chief Procurement Officer, Victoria Police
JT
Julie Tonkin Moderator
Regional Vice President, Zycus
Partner Ecosystem
Ecosystem Beyond S2P: Building a Seamless Procurement with Best-in-Class Network
Why it matters
How consulting and change management expertise is helping organisations move beyond S2P — building the capability, culture, and connected ecosystem needed to make procurement transformation stick.
RF
Rachel Feenstra
NSW Director & Head of Global Procurement Excellence and Technology Practice, Infosys Portland
BI
Bhavani Inbasegaran
Partner, Business Consulting, EY
JD
Jonathan Dutton Moderator
Procurement Thought Leader and Former Chief Executive, PASA
Ready to Build Your 2026 Procurement Roadmap?
Procurement isn't being optimized, it's being rebuilt. The priorities are clear.
Intelligent Intake
Agentic Sourcing
Autonomous Negotiation for Tail Spend
Agentic AI Execution
Outcome-Driven Operating Models
