Sirva Drives Global Procurement Excellence with Zycus’ Merlin Agentic Platform

Sirva, a global leader in relocation and moving services, operates in over 190 countries through 800+ agent locations — helping businesses and their talent relocate seamlessly across the globe. But with rapid expansion through acquisitions and a highly distributed operating model, Sirva’s sourcing operations faced growing challenges: fragmented systems, manual processes, and the need for greater supplier compliance and spend visibility.

To solve these challenges and elevate procurement as a driver of efficiency and customer experience, Sirva partnered with Zycus.

What’s Inside the Case Study?

• The sourcing and supplier management challenges created by Sirva’s global scale
• Why Zycus’ digital foundation was key to enabling a unified global procurement model
• How AI-driven tools helped Sirva reduce sourcing costs and cycle times
• The outcomes: improved supplier compliance, cost savings, and better service delivery
• Key insights from Sirva’s Director of Global Supply Chain on transformation success

Why Read It?

If your organization operates across multiple markets, relies on local franchises or agents, or struggles with inconsistent supplier processes — this story will resonate. Sirva’s transformation shows how AI-powered sourcing, contract, and risk management can drive consistency, agility, and profitability across even the most complex supply chain environments.

Discover how Sirva unlocked:

• 10% average savings per sourcing event
• 70% improvement is sourcing and contracting cycle time
• And so much more!

Download the Case Study to learn how Sirva turned sourcing into a competitive advantage with Zycus.