The Internal Customer Experience in P2P

21st August 2017
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According to The Hackett Group’s 2016 Purchase-to-Pay Key Issues Poll, 80% of purchase-to-pay organizations rate increasing internal stakeholder satisfaction a top priority. But the question is, do you feel happy with the current state of the Procure-to-Pay process in your organization? Does the process involves higher user enablement?

Download our latest research report in association with The Hackett Group to know more about:

  • How to reinvent the Internal Customer Experience
  • How to enable buyer independence via self-service
  • Ways to become responsive and agile based on internal stakeholders need
  • Service options for omnichannel, personalized stakeholder experience

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