Charles Gunn

Co-Founder and Consultant at The NiVACK Group

Cheryl Hayes

Director - Global Procurement, Stryker

Jon Hansen

Editor and Industry Expert Procurement Insights



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Benchmarking And Beyond: The New Metrics For Measuring Procurement Success In The Digital Age

In her article regarding the disruption of procurement, Cheryl Hayes wrote; “if all of our activity has procurement professionals solely “focused” on procuring quality goods at the lowest cost, then both the company and we are missing the “big picture” regarding our value potential.”

It is a powerful message in that with automation such as RPA and AI; procurement professionals are “freed” from the transactional tasks of the past enabling to focus on the more strategic elements of a complex global supply chain.

While measuring our ability to purchase materials at the right time, cost and best quality is still important; we must expand and extend the understanding of our contribution to include these new, strategic elements.

In this webinar, a panel of industry practitioners and experts will join Procurement Insights’ Jon Hansen to identify and discuss the four new elements for measuring procurement’s impact and success in the new digital age.


Jon Hansen
Editor and Lead Writer, Procurement Insights
Cheryl Hayes
Chief of Staff, NPI Operations Director
Charles Gunn
Co-Founder and Consultant, The NiVACK Group
Nick Gunn
Founder & CEO, The NiVACK Group

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