{"id":116264,"date":"2026-10-10T14:19:22","date_gmt":"2026-10-10T14:19:22","guid":{"rendered":"https:\/\/staging2.zycus.com\/glossary\/?p=116264"},"modified":"2026-10-10T14:20:30","modified_gmt":"2026-10-10T14:20:30","slug":"what-is-a-purchase-order-acknowledgement-poa","status":"publish","type":"post","link":"https:\/\/www.zycus.com\/glossary\/what-is-a-purchase-order-acknowledgement-poa","title":{"rendered":"What Is A Purchase Order Acknowledgement (POA)?"},"content":{"rendered":"<p><span data-contrast=\"none\">A <\/span><b><span data-contrast=\"none\">purchase order acknowledgement (POA)<\/span><\/b><span data-contrast=\"none\"> is the supplier&#8217;s formal response to a purchase order, confirming whether it accepts the order and on what terms. It confirms price, quantity and delivery date, or flags changes, before the supplier starts work.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Why it matters in procurement<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">?<\/span><\/h2>\n<p><span data-contrast=\"none\">A Purchase Order is only a request until the supplier responds. Without acknowledgement, the buyer does not know if the order was received, accepted or quietly changed. Surprises on price or delivery date then arrive when the goods are already needed.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">POA closes that gap early. It turns the PO into a <\/span><b><span data-contrast=\"none\">confirmed commitment<\/span><\/b><span data-contrast=\"none\"> from both sides, gives planners a delivery date they can rely on and gives accounts payable a firm basis for later matching. It also gives suppliers a clear point to raise capacity problems early.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/p>\n<p><em><strong>Read <a href=\"https:\/\/www.zycus.com\/blog\/request-management\/purchase-request-vs-purchase-order\">Purchasing Request vs Purchase Order<\/a><\/strong><\/em><\/p>\n<h2><b><span data-contrast=\"none\">The core process \/ lifecycle<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<ul>\n<li><b><span data-contrast=\"none\">PO Transmission. <\/span><\/b><span data-contrast=\"none\">The buyer sends the approved PO to the supplier by EDI, supplier portal or email. The transmission is logged so the buyer can see when it was sent.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Supplier Review. <\/span><\/b><span data-contrast=\"none\">The supplier checks items, prices, quantities, delivery dates and terms against its own capacity and records.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Acknowledgement Response. <\/span><\/b><span data-contrast=\"none\">The supplier replies line by line: accepted as issued, accepted with changes, or rejected. Accepting some lines and not others is a partial acceptance. Changes name the line, the field and the new value.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Buyer Review. <\/span><\/b><span data-contrast=\"none\">Buyers compare the response with the purchase order. Matching responses are confirmed automatically. Changes go to the buyer or planner to accept or counter.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">PO Update. <\/span><\/b><span data-contrast=\"none\">Agreed changes are written back to the purchase order as a new version, so price, quantity and date match the confirmation.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Follow-Up. <\/span><\/b><span data-contrast=\"none\">Orders with no response by a set deadline are chased, and confirmed dates feed delivery tracking.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><em><strong>Read More About What is <a href=\"https:\/\/www.zycus.com\/glossary\/purchase-order-management\">Purchase Order Management<\/a><\/strong><\/em><\/p>\n<h2><b><span data-contrast=\"none\">Core Components<\/span><\/b><\/h2>\n<p><span data-contrast=\"none\">The <\/span><b><span data-contrast=\"none\">acknowledgement message<\/span><\/b><span data-contrast=\"none\"> carries the supplier&#8217;s response by line. <\/span><b><span data-contrast=\"none\">Change details<\/span><\/b><span data-contrast=\"none\"> capture differences in price, quantity or date. A <\/span><b><span data-contrast=\"none\">response deadline<\/span><\/b><span data-contrast=\"none\"> sets how long the supplier has to reply. <\/span><b><span data-contrast=\"none\">Version control<\/span><\/b><span data-contrast=\"none\"> keeps the original PO and each agreed revision. <\/span><b><span data-contrast=\"none\">Tolerance rules<\/span><\/b><span data-contrast=\"none\"> decide which small differences confirm automatically.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Key Benefits<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">POA gives buyers <\/span><b><span data-contrast=\"none\">early warning on supply problems<\/span><\/b><span data-contrast=\"none\">, before delivery dates slip. It confirms delivery dates that planners can rely on. It catches price differences while they are still cheap to resolve, not at invoice matching. It creates a clear record that both sides agreed to the terms. It gives suppliers a defined moment to flag stock or capacity limits. And it reduces calls and emails asking whether an order was received.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Common Pitfalls<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<ul>\n<li><b><span data-contrast=\"none\">Treating silence as acceptance. <\/span><\/b><i><span data-contrast=\"none\">An order with no response may never have been seen, and the buyer plans around a date that does not exist.<\/span><\/i><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Accepting changes without updating the PO. <\/span><\/b><i><span data-contrast=\"none\">The invoice then fails matching because the PO still shows the old terms.<\/span><\/i><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Reviewing every response by hand. <\/span><\/b><i><span data-contrast=\"none\">Without tolerance rules, planners spend time confirming responses that already match.<\/span><\/i><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Setting no response deadline. <\/span><\/b><i><span data-contrast=\"none\">Suppliers delay replying, and the buyer cannot tell a slow answer from a lost order.<\/span><\/i><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><b><span data-contrast=\"none\">Acknowledgement Responses And What The Buyer Does Next<\/span><\/b><\/h2>\n<ul>\n<li><b><span data-contrast=\"none\">Accepted as issued.<\/span><\/b><span data-contrast=\"none\"> The supplier confirms every line. The buyer records the confirmed delivery date and no further action is needed.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Accepted with changes.<\/span><\/b><span data-contrast=\"none\"> The supplier changes a price, quantity or date. The buyer accepts, counters or cancels, then updates the PO.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Partially accepted.<\/span><\/b><span data-contrast=\"none\"> Some lines are accepted and others are not. The buyer confirms the accepted lines and re-sources or renegotiates the rest.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Rejected.<\/span><\/b><span data-contrast=\"none\"> The supplier declines the order. The buyer cancels it and sources elsewhere.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">No response.<\/span><\/b><span data-contrast=\"none\"> The deadline passes without a reply. The buyer chases the supplier and escalates if the order is urgent.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:160}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" width=\"1526\" height=\"1314\" class=\"alignnone size-medium wp-image-116265\" src=\"https:\/\/www.zycus.com\/glossary\/wp-content\/uploads\/2026\/10\/Purchase-Order-Acknowledgement-POA.webp\" alt=\"Purchase Order Acknowledgement - Zycus\" srcset=\"https:\/\/www.zycus.com\/glossary\/wp-content\/uploads\/2026\/10\/Purchase-Order-Acknowledgement-POA.webp 1526w, https:\/\/www.zycus.com\/glossary\/wp-content\/uploads\/2026\/10\/Purchase-Order-Acknowledgement-POA-300x258.webp 300w, https:\/\/www.zycus.com\/glossary\/wp-content\/uploads\/2026\/10\/Purchase-Order-Acknowledgement-POA-1024x882.webp 1024w, https:\/\/www.zycus.com\/glossary\/wp-content\/uploads\/2026\/10\/Purchase-Order-Acknowledgement-POA-768x661.webp 768w\" sizes=\"(max-width: 1526px) 100vw, 1526px\" \/><\/p>\n<h2><b><span data-contrast=\"none\">KPIS<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<table style=\"width: 100%; height: 260px;\" data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\" aria-rowcount=\"5\" aria-colcount=\"2\">\n<tbody>\n<tr style=\"height: 52px;\" aria-rowindex=\"1\">\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Dimension<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Sample KPIs<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr style=\"height: 52px;\" aria-rowindex=\"2\">\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Responsiveness<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<td style=\"height: 52px;\" data-celllook=\"69905\"><span data-contrast=\"none\">Acknowledgement rate; time to acknowledge<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr style=\"height: 52px;\" aria-rowindex=\"3\">\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Accuracy<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<td style=\"height: 52px;\" data-celllook=\"69905\"><span data-contrast=\"none\">Share accepted without change; price change rate<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr style=\"height: 52px;\" aria-rowindex=\"4\">\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Delivery<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<td style=\"height: 52px;\" data-celllook=\"69905\"><span data-contrast=\"none\">Confirmed date versus requested date; late confirmation rate<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr style=\"height: 52px;\" aria-rowindex=\"5\">\n<td style=\"height: 52px;\" data-celllook=\"69905\"><b><span data-contrast=\"none\">Follow-up<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<td style=\"height: 52px;\" data-celllook=\"69905\"><span data-contrast=\"none\">Unacknowledged orders past deadline; chase actions<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><b><span data-contrast=\"none\">Key Terms<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<ul>\n<li><b><span data-contrast=\"none\">Order Confirmation. <\/span><\/b><span data-contrast=\"none\">Another common name for the supplier&#8217;s acknowledgement of an order.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Advance Ship Notice (ASN). <\/span><\/b><span data-contrast=\"none\">A supplier notice sent at dispatch, listing what is being shipped.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">EDI 855. <\/span><\/b><span data-contrast=\"none\">The X12 electronic message suppliers use to send a PO acknowledgement, known as ORDRSP in EDIFACT.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Purchase Order Change Order. <\/span><\/b><span data-contrast=\"none\">A formal revision to an issued PO.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Delivery Date Confirmation. <\/span><\/b><span data-contrast=\"none\">The date a supplier commits to deliver, as stated in the acknowledgement.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Tolerance. <\/span><\/b><span data-contrast=\"none\">The allowed difference between the PO and the response that can be confirmed without review.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">Backorder. <\/span><\/b><span data-contrast=\"none\">An order line the supplier cannot fill now and will deliver later.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:80,&quot;335559739&quot;:80}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><em><strong>Checkout <a href=\"https:\/\/www.zycus.com\/solution\/procure-to-pay\/e-procurement\/purchase-order-management-software\">Zycus Purchase Order Management Software<\/a><\/strong><\/em><\/p>\n<h3>Related Reads<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.zycus.com\/glossary\/what-is-standard-purchase-order\">What is Standard Purchase Order<\/a><\/li>\n<li><a href=\"https:\/\/www.zycus.com\/glossary\/direct-purchase\">What is Direct Purchase<\/a><\/li>\n<li><a href=\"https:\/\/www.zycus.com\/glossary\/what-is-planned-order-collaboration\">What is Planned Order Collaboration?<\/a><\/li>\n<li><a href=\"https:\/\/www.zycus.com\/glossary\/what-is-purchase-requisition-software\">What is Purchase Requisition Software?<\/a><\/li>\n<\/ul>\n<h2><b><span data-contrast=\"none\">FAQs<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h2>\n<h5><b><span data-contrast=\"none\">Q1. What is a purchase order acknowledgement?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">It is the supplier&#8217;s response to a purchase order, confirming acceptance and the terms, or flagging changes.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q2. Is a purchase order acknowledgement the same as an order confirmation?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">Mostly yes. Order confirmation is the common supplier-side name for the same response. Both confirm the supplier&#8217;s acceptance of the PO and its terms.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q3. How is a <\/span><\/b><b><span data-contrast=\"none\">purchase order acknowledgement <\/span><\/b><b><span data-contrast=\"none\">different from the purchase order itself?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">The purchase order is the buyer&#8217;s order. The purchase order acknowledgement is the supplier&#8217;s answer to it.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q4. How is a purchase order acknowledgement different from an advance ship notice?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">The purchase order acknowledgement comes after the order and confirms acceptance. The ASN comes at dispatch and describes what is being shipped.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q5. Is a purchase order acknowledgement legally binding?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">Acceptance of a PO can form a contract, but the effect depends on jurisdiction and the terms in place. Confirm with legal where it matters.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q6. What should happen if the supplier changes the terms?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">The buyer reviews the change, accepts or counters it, and updates the PO so it matches what was agreed. A response that changes terms is usually a counter-offer, so the PO is not agreed until the buyer accepts.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<h5><b><span data-contrast=\"none\">Q7. When can acknowledgements be handled automatically?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:60}\">\u00a0<\/span><\/h5>\n<p><span data-contrast=\"none\">When the response matches the PO within set tolerances. Only differences need a person.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A purchase order acknowledgement (POA) is the supplier&#8217;s formal response to a purchase order, confirming whether it accepts the order and on what terms. It confirms price, quantity and delivery date, or flags changes, before the supplier starts work.\u00a0 Why it matters in procurement? A Purchase Order is only a request until the supplier responds. 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