Zycus and MSU collaboratively uncover the challenges and opportunities of implementing procurement technologies

PRINCETON, NJ March 05, 2015 - Zycus, the leading source-to-pay procurement solutions provider, in collaboration with Michigan State University (MSU), announces the release of its comprehensive research study titled ‘The Drivers and Barriers to Effective User Adoption of Procurement Technologies.’

Based on a two-phase industry study conducted by Zycus and Michigan State University, this research report authored by Dr. Tobias Schoenherr, Associate Professor of Supply Chain Management at Michigan State University combines interviews with leading procurement practitioners and a comprehensive survey that garnered over 140 responses. Some of the key findings from the study include:

  • Procurement professionals overall, believe that enabling procurement technologies (EPTs) are highly useful business tools. Respondents suggested that these technologies facilitate improvements in personal performance, productivity and effectiveness on the job.
  • By far the leading motivator driving organizations to adopt EPTs is a desire for better internal integration and visibility.
  • The most common EPTs currently in use are spend analysis, financial savings management, and contract management.
  • The greatest challenges organizations face in adopting and implementing EPTs included: staff preferences for legacy systems, issues in change management, the demand for a user-friendly environment, a lack of time permitted to learn the new system, perceived loss of control, and technology being seen as an expense rather than an investment.
  • The report uncovers that once an EPT has been implemented, additional adoption challenges can emerge. These include the fact that the full capabilities of the system are often not realized by users, specific reporting functionality is not always offered, high supplier interface costs and data validity issues.
  • The report uncovers that once an EPT has been implemented, additional adoption challenges can emerge. These include the fact that the full capabilities of the system are often not realized by users, specific reporting functionality is not always offered, high supplier interface costs and data validity issues.
  • Companies are addressing these challenges by implementing both formal and informal training sessions, actively promoting success stories and demonstrating the specific benefits of these systems.

Speaking on the release of the new report Zycus VP of Corporate Development, Richard Waugh said, “As part of our ongoing commitment to furthering best practices in procurement, we’re proud to release this study in collaboration with MSU.”

Based on a two-phase industry study conducted by Zycus and Michigan State University, this research report authored by Dr. Tobias Schoenherr, Associate Professor of Supply Chain Management at Michigan State University combines interviews with leading procurement practitioners and a comprehensive survey that garnered over 140 responses.

“There is a lot of positive feedback that many firms are already reaping the benefits of well implemented procurement technologies and that’s fantastic to hear. We have also uncovered some of the pain points around implementation which should help guide firms that are looking to implement procurement technology in the future” Waugh said.

Discover the 12 key drivers and 16 major barriers to user adoption in the exhaustive Zycus-MSU collaborative research report.
Access full report here.

About Michigan State University

The nation’s pioneer land-grant university, MSU is one of the top research universities in the world. Home to nationally ranked and recognized academic, residential college, and service-learning programs, MSU is a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders. The department of Supply Chain Management in the Eli Broad College of Business has been ranked No. 1 four years in a row by US News & World Report.


Priyanka Potdukhe

Manager- Public Relations, Zycus Inc.
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