Business Development Manager

• Should have an experience in sales, business development of Enterprise solutions and understand the industry very well at a global scale.
• Would handle Business partnering and partnership Alliances for Europe.
• Clear understanding of the capabilities of Enterprise Solution.
• A street smart attitude, with the ability to take charge of interactions, presentations and converting sales pitches into business.
• A track of developing long term accounts for the company working for currently.
• Consultative approached to account management.
• Strong teamwork skills, Excellent communication and interpersonal skills.
• Target oriented & Aggressive.

Presales Executive

• Proposal Completion
• Evaluate customer requirements.
• Define solution architecture & fit-in
• Co-ordinate with internal teams (IT/ Operations/ Sales / Accounts etc) to gather inputs for RFP response
• Business case building (SDA – spend data audit & ODA- opportunity data assessment) /& proof of concepts
• Review data received and resolve any open issues on data with prospect
• Link between fields pre-sales, & operations team for data processing
• Create business case presentation, tool configurations
• Special / Other Projects
• Driving adoption of new products along with Product management
• Managing demo applications & servers

Customer Satisfaction Manager

• Identify opportunity pipeline to help generate additional revenue from existing client base.
• Work closely with Delivery team to track major project milestones.
• Probe and understand client requirements
• Negotiate Statement of Work (SOW)
• Translate client requirements for internal teams
• Build relationship with customer
• Manage & negotiate change requests from customer
• Meet and exceed customers expectation to create customer delight
• Coordinate with third party System Integrators to design a complete solution
• Verification of the deliveries to the end customer Experience: 6 12 years of experience with exposure to handling US or Europe customers for up sell and for program management (issue resolution, escalations, business analysis etc).