CRM Administrator

• Manage the Salesforce.com CRM application. Responsible for maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports
• Maintain user roles, security, profiles, workflow rules, etc.
• Train new end users on the salesforce.com application
• Maintain system metrics to track trends in usage and data integrity
• Identify SF.com usage problems and craft technical / communication plans to remedy
• Participate in cross-functional teams that address strategic business issues involving CRM and sales operations

Visualizer

• To prepare wire frames & designing Layouts for Website, Mailers.
• Source, select and organize information for inclusion and design the appearance, layout and flow of the web site
• Create and optimize content for web site using a variety of graphics, database, animation and other software
• Prepare Product Team presentation.
• Prepare 4 color print catalogs for software products.
• To handle all print jobs.

• Photoshop
• CorelDraw
• Flash (basic level Scripting)
• CSS
• Dream weaver
• HTML
• XML
• Sound Editing
• MS Office

Product Marketing Executive

• At a top level, a PME would be responsible for three stages of a new product life cycle, which will be initiation, ramp up and growth.
• At the initiation stage a PME with collaborate with the technical product management team and other stake holders to define and validate the product strategy and direction.
• At this stage, a PME will also be required to make build vs buy decisions for specific components or modules along with other stake holders.
• PME of the new product will also sign up existing and/or new customers for co-development partnerships of the specific products.
• End objectives, of such products is to ensure that these product meets the expectations of the target market and have a set of qualified and strong references.
• A this stage, a PME is also expected to define and validate positioning, differentiators, key messages and a go-to-market plan for the product.
• At this stage a PME is expected to collaborate with technical product management, marketing and sales leadership of Zycus and key customer decision makers (CFO, CPO or equivalent) from Fortune 1000 companies.
• The launch or the ramp up process starts with budgeting and planning.
• A PME is expected to work with Marcom to plan the demand generation, public relations and analyst relation programs for the product.
• A PME is expected to be the spokes person for the products to the analysts and media community. He/She will be required to do global road shows along with Marcom Director/VP to launch the product to Industry Analyst community.
• At this stage a PME is also expected to help the AR/PR team create thought leadership pieces like white papers, by-lined articles, ebooks (or books) etc.
• One of the other key requirements at this stage is that of sales enablement - A PME is expected to create sales tools like price books, presentations, documents, demo scripts and use them to train the global sales team.
• He/She is also expected to ensure that there is 100% adoption of all the tools/collaterals/sales strategies by the sales team.
• A PME in the ramp up phase also works closely with the sales and delivery team to identify gaps/hot spots/short falls in the product, value messaging or the sale process on a periodic basis.
• He/She use this feedback along with the pipeline analysis to ensure sales confidence and meet the threshold criteria of new customer acquisition.
• A PME is supposed to work closely with the sales and pre-sales team and travel extensively to global locations.
• He/She would also work with the AR team in ensuring that we get a leadership positions in the Gartner magic quadrants and Forrester wave.
• At the growth phase a PME would ensure that an individual product gains a leadership position. He/She will achieve it through regular market research, customer feedback and competitive.
• At this point, a PME will track and manage competitive win rates in specific customer/geographical segments.
• At this stage, a PME will also regularly analyze and manage average revenue per customer and will create value added services around the product to increase average selling price.
• He/She will also work with Strategic Alliances team to create and manage partnership programs with big 4 management consulting firm, System Integrators and value added resellers (VARs).

Inside Sales Manager – International Market

• Manage a team of around 6-10 reps. who in turn would find Key Contacts from the Targeted Accounts / Region.
• Engage into client calls with the reps. and help them drive it to next level with Senior Execs.(CTO, CFO, CPO, V.P.,Directors etc.)
• Ensure achievement of monthly team targets (Revenue Generation & Opportunity Generation).
• Drive tool demonstrations and pilots as and when required for the team.
• Engage with Marketing communications team to design innovative marketing programs for specific regions to generate interest.
• Mentor and Coach the team in devising and implementing Sales & Marketing strategies
• Devise and implement Sales processes in line with Management objectives.
  Should have a prior experience of handling a team of atleast 3 to 4 member and closed deals remotely.

Inside Sales Executive – International Market

• Finding Key Contacts from the Targeted Accounts / Region.
• Networking and Initiating Dialogues with Senior Executives in Corporates (CTO, CFO, CPO, V.P.,Directors etc.)
• Generate Interest among Decision makers Via Phone Calls and Emails.
• Achieve monthly targets by finding new prospects (New Accounts) for Sales Managers in USA.
• Direct Marketing of Zycus Software Solutions in B2B environment.
• Handling a Specific Territory from Mumbai, so would be working as per the respective business timings.